Bank Patient Service Advisor

West Midlands, United Kingdom

Job Description

The Junction Health Centre are currently looking for Bank Patient Service Advisors to join our GP Practice in Wandsworth on a 0 hour a week Bank contract.
The Junction Health centre operates 7 days a week is open 8am-8pm Monday-Sunday.
At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.
The successful candidate will process deal with patient enquiries face to face and over the telephone, book and amend patient appointments, send referrals to hospitals, appropriately signpost patients to services within the community, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.
This position is bank, so you can pick up as many or as little shifts as you'd like.
What you'll be doing
The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high-quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries.
We can offer you:

  • 13.77 per hour
  • Great Learning & Development opportunities
  • Support of a highly skilled and knowledgeable team
  • Company Pension Scheme
  • Cycle to work scheme
  • Access to our online discounts portal and EAP service
What we'll look for in you
The ideal candidate will have previous administration experience and a similar setting and in General Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous.
If you'd like to learn more, please contact:
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
All Locations
The Junction Health Centre All Locations is a required field
Position
Administration and Business Support
Advertising Salary
Flat rate of 13.77
Vacancy Type
Casual/Bank
Schedule Type
Part Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required

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Job Detail

  • Job Id
    JD4576275
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    £13.77 per hour
  • Employment Status
    Contract
  • Job Location
    West Midlands, United Kingdom
  • Education
    Not mentioned