Job Description

Job title:

Bank Retail Assistant

Reports to:

Shop Manager

Hours:

0 Hours per week, worked flexibly Mon-Sun

Salary:

12.40 per hour

Location: Stodman Street, Newark, NG24 1AN

(with flexibility required to work across Beaumond House Charity Shops in Newark and surrounding areas)

Beaumond House

Beaumond House Hospice supports patients and their loved ones to live as fully as possible across North Nottinghamshire. Ensuring our communities receive the care and comfort they need, free of charge, when every moment matters. Our Care is provided in people's homes across our communities and at the Hospice in Newark.

We treat every person with respect. We deliver compassionate, professional care that supports physical, psychological, and spiritual needs. We look for staff and volunteers who protect dignity, safety, and confidentiality.

Beaumond House Hospice Care is a registered charity. We provide four In-patient beds, Day Therapy, and Hospice at Home Care. Hospice at Home supports people with palliative and end of life care needs, often in the last weeks and months of life. Our nurses and health care assistants provide assessment, personal care, emotional support, advice, and advance care planning in the person's preferred place of care.

'Outstanding hospice care, enabling our local communities to live well and die well'.

Role Purpose

The purpose of the role is to help deliver cover for planned and unplanned absence (annual leave, sickness) to sustain sales and service. This includes assisting with the sorting, processing, rotation and merchandising of stock, display and sales, including using the till, registering donors for Gift Aid and processing their donations, support with cleaning and maintaining a safe working environment and working as part of a dynamic team. The role also includes working to maximise profits and to always promote the work of Beaumond House Hospice Care. This will be done in a manner which reflects the ethos of Beaumond House Hospice Care and always promotes good public relations for the Hospice.

Main Duties

To assist and support the Shop Manager with:

Legal Compliance & Security

To assist the retail team to ensure that the shop premises comply with Health and Safety legislation for staff, volunteers and customers To assist the retail team to ensure that cash and valuable items are kept secure To assist the retail team to ensure the shop is safe and secure during opening hours

Business Management

To assist the retail team to run the shop in a profitable and business-like manner To assist the retail team to maximize sales of donated goods and price stock accordingly To assist the retail team to maintain a high standard of visual merchandising in the windows and on the shop floor To assist the retail team to ensure stock is appropriate to the business i.e. meets Health and Safety requirements To maintain a rigorous process of stock rotation To keep the sorting and storage areas clean and tidy and the stock in good order

Staffing

To assist with supporting volunteers in their roles To assist in the communication of Beaumond House matters to volunteers

Administration

To sign up donors to our Gift Aid scheme following the correct procedures To ensure Retail Gift Aid is administered and promoted effectively.

General Duties

Work collaboratively and cooperatively with Beaumond House colleagues Respect confidentiality applying to all areas of Beaumond House Work to the requirements of the Health and Safety at Work Act, and Trading Standards Authority Work within Beaumond House policies and procedures Always behave in a professional manner, reflecting and maintaining Beaumond House values Assist with the promotion of fundraising activities, including events and raffles Be flexible within the broad remit of the post

Skills, Experience and Attributes Required

Retail experience either charity or high street store A team player with good communication skills. The ability to forge and maintain strong working relationships. The ability to support, enable and engage with an outstanding team of volunteers A proven track record of delivering outstanding customer service ideally within a retail environment. A creative and positive attitude with the ability to turn challenges into opportunities. A good understanding of pricing and marketing The ability to display a range of donated goods effectively to maximise retail income Ability to work under pressure in a physically demanding role. A willingness to work flexibly across Beaumond House Charity Shops in Newark and surrounding areas

What we ask of you

That you act in a manner at all times which supports the Vision and Values of Beaumond House That you have a positive and proactive approach That you are confident and trustworthy

Please note

All roles are subject to receipt of satisfactory references and Disclosure & Barring Service checks.

We reserve the right to interview and close the advert at any time; therefore, we encourage applicants to apply as soon as possible.

This is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder

Our Vision

is to achieve 'Outstanding Hospice Care, enabling our local communities to live well and die well'

Our Values

(Guiding Beliefs) are:

PERSON CENTRED, WE 'GO THE EXTRA MILE' - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.

VALUE & SUPPORT OUR PEOPLE - All of our people are important and highly valued, and we support and develop them to be at their best.

OPENNESS & HONESTY, CREATING A SAFE ENVIRONMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.

COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.

EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way

Pay: 12.40 per hour

Work Location: In person