Job Description

Bank Support Worker at Ty Cwm

Location: Ty Cwm, Lon Y Plas, Johnstown, Carmarthen SA31 3GA

Salary: 12.82 per hour

Hours: Bank 0 hour contract

Shift Times: As/When needed in service

Shaw healthcare is looking for a passionate and caring person who is ready to make a positive impact at Ty Cwm


Ty Cwm is a 20 bedded purpose built nursing services for people with physical disabilities and complex health care conditions based just outside Carmarthen in Johnstown. The service is based over 2 floors with bedrooms on each floor accessed by a large lift, communal lounges, hydro bubble baths, sensory & activities room and physiotherapy. Carmarthen has many restaurants, a cinema, bowling alley, shops and leisure centre, the majority of the town is wheelchair accessible with walkways from Ty Cwm to the town centre. Outside we have a summer house with sensory garden. Each of the individual bedrooms have en-suite wet rooms and overhead tracking hoists. Bedrooms on the ground floor has patio doors which lead to individual outside space. Bedrooms on the upper floor have Juliette balcony's.

Why Work at Shaw Healthcare?

Shaw Healthcare was founded in 1986 and has evolved to become the largest Employee-Owned Healthcare company in the UK. We are now made up of 64 registered services, including 55 care homes, and 118 extra-care flats.


We operate using employee-ownership principles and are the Employee-Owned Business of the Year 2024.
We are dedicated to ensuring our employees have a wide range of development options including NVQ qualifications and our Leadership Programme, as well as in-house training on a diverse range of topics
We take pride in acknowledging the hard work and dedication of our employees. We love holding celebrations such as our annual Star Awards event, long-service awards, Employee of the Month and Service of the Month.
We are committed to ensuring that all employees have a say in shaping our workplace by appointing dedicated employee representatives and conducting annual employee surveys.

Job Responsibilities

As a Support Worker you will be responsible for promoting physical and emotional support to our lovely service users. The will include, but not limited to:


Providing person-centred care in line with an individual's care plan
Offering personal care, which includes assistance with bathing, dressing and hygiene
Maintaining accurate documentation of care delivered, including fluid/food intake, activities and incidents
Promoting dignity, choice and inclusion
Working collaboratively as part of a team and supporting your colleagues in day-to-day duties
Maintaining a safe, happy, and caring environment

No experience required - Your values and behaviours matter more than your background. If you're someone who listens well, treats others with respect, and genuinely wants to support people to live their lives, we'll provide everything you need to succeed. With full training, ongoing support, and development opportunities, you'll be supported every step of the way.

Are you looking for a rewarding career where you can truly make a difference? Apply now!