Job Description

Priory Adult Care is the UK's leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate.



With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

Shifts include:

sleep in's, weekends and bank holidays.

We are looking for Support Workers to join our bank team. Who will provide the highest standard of person centred support and care to the people who use our service, maintaining dignity and respect, enabling them to lead as independent lives as possible

and realise their potential whilst ensuring own actions and behaviour comply with corporate policy and local procedures, statutory regulations and quality standards.



1. Ensure that the people who use our service have any personal needs or requirements met;

including personal care, participation in activities and support with daily living tasks.

2. To support people who use our service in achieving their outcomes in the way that they

choose.

3. Complete daily administration including updating person centred support & care plans,

updating charts and completing accurate daily notes.

4. Maintains professional relationships whilst developing a good rapport with the people who use

our service, their family, colleagues, visitors and other stakeholders.

5. Through own professional behaviour, including adhering to policies and procedures,

contributes to the maintenance of safety, security and confidentiality standards.

6. To undertake keyworking responsibility for individual service users, supporting the individual

to plan goals and personal outcomes and ensure that these are comprehensively documented

and reviewed.



7. The role holder should have a flexible and innovative approach to their work and be able to

facilitate and support service users in decision making, promoting choice and involvement at

all times.



8. The role holder should present the service in a positive light and should be proactive in

making suggestions for how to improve the service.



The nature of the work involves a combination of directed activities within established procedures and situations requiring flexibility, organisational and negotiating skills dealing with the people who use our service in one to one situation away from immediate colleague/management support. Unusual, complex or difficult situations are addressed and reported, referring to a senior colleague as appropriate.



Communication and personal interaction is a key feature of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or who use alternative communication methods such as pictures and signing systems. This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user. To contribute both verbally and in writing to service user reviews and support planning.