Job Description

Job Introduction

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Location:

Stanfields, Stoke-on-Trent

Contact Type:

Casual

Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!

About Us:

Within our residential schemes, we provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their individual needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.


We support with all aspects of daily living including preparing meals, financial support, social engagement, shopping support, appointments and activity support, as well as administering medication and domestic support.


Joining our team will mean that you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Bank Support Worker, you will bring the below values and behaviours.

Caring -

Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times

Compassion -

Requires a level of consideration, patience, empathy and understanding towards others people's situation and their needs

Communication -

Always listen carefully, speak to people and act in a way that the person can understand

Courage -

Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively

Commitment -

Provide a positive environment, with flexible and a proactive approach to our customer's needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people's lives.

If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, creating a culture which is inclusive is crucial to the success of our organisation. All employees have the opportunity to become part of one of our networking groups, that enables them to make a positive contribution to our culture including networks such as our LGBTQ+ employee group, disability positive, domestic abuse ambassadors, heritage and culture and our allies' network.

About Us:

We're one of the West Midlands' largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:Own it - make it happen Improve it - move things forward. Live it - show understanding and compassion

We're building something special and need talented people to help lead the way. There's never been a better time to join us and make a real difference.

Recruitment process:

To apply for this role,


If you need any support with submitting your application, please email: careers@hpg.org.uk

This role requires an Enhanced DBS Check

Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.*

Bank Support Worker

Salary

13.32 per hour

Frequency

Hourly

Job Reference

wrekinhousinggroup/TP/751/372

Contract Type

Bank / Zero Hour

Closing Date

24 November, 2025

Job Category

Care & Support

Business Unit

Care and Support

Location

Norton Avenue & High Lane, United Kingdom *

Posted on

10 November, 2025