Job Description

Bank Support Worker

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We are looking for a compassionate and dedicated Bank Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice.

Support workers are key workers, and provide direct support to our service users in support them to live there best lives. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

You will play a vital part in helping individuals achieve their personal goals, supporting them in daily living, and empowering them to realise their potential.
What you'll be doing


Provide personal care and support with daily living tasks. Encourage and assist participation in activities and community life. Support service users in achieving their personal outcomes in the way they choose. Maintain accurate records, care plans, charts, and daily notes. Build positive relationships with service users, families, colleagues, and stakeholders. Uphold safety, security, and confidentiality in line with policies and regulations. Act as a key worker for individuals, helping them to set goals and track progress. Promote choice, independence, and involvement at all times. Contribute to continuous improvement by sharing ideas and suggestions.




What you'll bring to the role


A caring and respectful approach to supporting others. Ability to work flexibly and think innovatively. Strong communication and relationship-building skills. Commitment to upholding professional standards, policies, and procedures.
Experience in care or support work (desirable, but not essential - training provided).
What we will give you in return


We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.Pension enrolment Access to development opportunities Refer a friend bonus DBS paid for
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children's mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.


With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.

Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.



Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.



All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.



We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'

Application Deadline

August 29, 2025

Department

Healthcare Assistants and Support Workers

Employment Type

Zero Hours

Location

The Old Rectory (Trowbridge)

Address

Trinity Hall, 27 Stallard Street, Trowbridge, Wiltshire, BA14 9AA

Workplace type

Onsite

Compensation

12.60 / hour