Job Description

We are looking for a confident bank support worker with a passion for delivering outstanding care. Youll be working ad hoc hours a week working days or nights, making a positive difference to the lives of the people in our care at Cygnet Delfryn lodge.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
26 August 2025
Pay scheme
Other
Salary
12.37 an hour +12.1% annual leave
Contract
Permanent
Working pattern
Part-time
Reference number
VP6FB1674A
Job locations
Wales
CH7 6FQ
Job description
Job responsibilities
We are looking for an outstandingBank Support Workerwith a passion for delivering excellent care.
Youll have the opportunity to work bank shifts atCygnet Delfryn Lodge & House.
Delfrynis a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.
Your day-to-day

• Helping to promote the individual's independence
• Working as part of the Multi-Disciplinary team
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard those we support.
• Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
• Monitoring of individuals and reporting concerns to senior team members or managers
• Going out with individuals into the local community to attend events, parks, restaurants and local activities
• Completing residents records to help monitor health and overall well-being

What you will need:

• Positive Attitude and Caring Approach
• A genuine commitment and passion to improving an individuals life
• Strong Communication Skills
• Able to work as part of a team
• No previous care experience required as full training given

Why Cygnet? Well offer you

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings

Successful candidates will be required to undergo an enhanced DBS check. Job description
Job responsibilities
We are looking for an outstandingBank Support Workerwith a passion for delivering excellent care.
Youll have the opportunity to work bank shifts atCygnet Delfryn Lodge & House.
Delfrynis a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.
Your day-to-day

• Helping to promote the individual's independence
• Working as part of the Multi-Disciplinary team
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard those we support.
• Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
• Monitoring of individuals and reporting concerns to senior team members or managers
• Going out with individuals into the local community to attend events, parks, restaurants and local activities
• Completing residents records to help monitor health and overall well-being

What you will need:

• Positive Attitude and Caring Approach
• A genuine commitment and passion to improving an individuals life
• Strong Communication Skills
• Able to work as part of a team
• No previous care experience required as full training given

Why Cygnet? Well offer you

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings

Successful candidates will be required to undergo an enhanced DBS check.
Person Specification
General Requirements
Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Person Specification
General Requirements
Essential

• Please refer to job description above

Desirable

• Please refer to job description above