Job Description

We are looking for a friendly, professional Bank Shift Receptionist with a passion for making a difference to others.
You'll be working Bank hours per week at Cygnet Kewstoke, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist service for personality disorder.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.
With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day...

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you...

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• "Cycle to work" scheme & employee discount saving

You are...
Flexible to work both shift patterns: 07:00 - 13:45 and 13:30 - 20:00.
Covering across 7 days including bank holidays and weekends, Xmas.

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
Benefits & Rewards
Group Pension
We'll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.
Discounted Gym Membership
Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents - your nearest gym in the scheme won't be far away!
Enhanced Maternity
In addition to statutory pay, Cygnet provides enhanced maternity pay.
Employee Referral Scheme
Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?
Recommend them for potential cash rewards!
Plan your commute
Cygnet Hospital Kewstoke
Weston-Super-Mare
South West
BS22 9UZ