Job Description

Summary
Salary: Competitive plus great benefits
Grade: 2A
Reporting Line: Head of Banking Automation
Contract Type: Permanent
Location: London/Chesterfield/Bolton/Hybrid
Closing Date: 25th September 2025
What to expect
The Banking Automation Analyst plays a vital role within the Banking Automation team, supporting the delivery of key activities including reporting, data analysis, contract and compliance management. This position requires a strong understanding of data and contract management with a focus on applying best practices to help drive operational efficiency and support strategic initiatives.
The Banking Automation Analyst will play a key role to help support the Banking Automation Team operations which includes ATMs, Teller Cash Recyclers (TCRs), Multi-Function Devices (MFDs) and Note Counters. In addition, the Analyst will produce regulatory and scheme reports ensuring the data is accurate and produced to the agreed timetable.
The Banking Automation Analyst will also maintain a procurement catalogue for key suppliers ensuring accurate capture of annual increases and new charges as well as regularly updating the supplier relationship management tool with relevant documentation and raise purchase orders. There is a responsibility to manage third-party data requests and act as a main point of contact for the Compliance & Control Manager and Head of Banking Automation and support a culture of inclusion, continuous improvement and high performance.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• Up to 10% on target bonus opportunity
• 25 days annual leave that increases with tenure
• Generous pension contribution
• Access to Benenden Healthcare
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
To be successful in this role, you will need to have experience producing regular reports and experience in compliance. In addition, you will possess:

• Good knowledge of all Microsoft products in particular Excel and PowerPoint
• Commercially oriented with a good business acumen
• Strong interpersonal and presentation skills with the ability to communicate effectively
• A good level of numeracy and attention to detail
• Experience in Contract Management and working closely with third party stakeholders would be of benefit
• An understanding of self service technology within banking would be of benefit

About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.

Skills Required