We are looking for an enthusiastic, forward thinking & hands-on supervisor who has experience in a similar position to work alongside our management team in our busy Southwark venue.
About the Venue
The Charlotte is a versatile venue. We are a great after (or during) work drinks spot, we offer tasty American pub style food along with tasty smash burgers, pool tables and we show all major sporting events on our 11 screens. We have a lovely outdoor terrace area and a mezzanine which people can book for private parties. We also have live music every Thursday and Friday night. We are only a 2 minute walk from Southwark station and about 10 minutes from both Waterloo & London Bridge. The venue's turnover is around 23-55 per week.
More About Us
We are Rhapsody Group and have been serving the people of London since 2008. All of our 6 venues have their own unique identity. Our venues include The Earlsfield, The Charlotte (Southwark), Hannah (Clapham Junction), Cattle Grid (Windsor), Stanleys's (Streatham) and Harlem (New Malden). We are very passionate about what we do and we love creating places for people to come and enjoy themselves. You can check out our venues by visiting our website to get a real feel for what we do.
www.rhapsodygroup.co.uk
What you can look forward to when working for us
Support & Training -
We have a fantastic general manger and head office team who are on hand to offer you support
Free meals in our venues -
We offer our managers free meals when dining in our other venues for them & up to 3 guests when they provide feedback
Free meal on shift -
All of our staff are welcome to a free meal when doing a double shift
Weekly Pay -
All of our staff are paid on a weekly basis
Staff Parties -
We have annual staff parties with the whole company & managers dinners
Great working environment -
We feel we offer a great work environment & have a creative, diverse & inclusive culture throughout Rhapsody Group.
More About you?
You love providing great customer service ~ ESSENTIAL* You are self motivated, reliable & looking for a new challenge
You have some knowledge of wines, beers, cocktails and managing a cellar
You are confident managing a team and running shifts
You are used to dealing with event enquiries, hosting parties and managing your own booking system
You are already based in the UK, can speak English & are looking for a permanent job
You are willing & able to provide some verifiable work references (Hopefully to hear even more about how great you are!)
What happens next...?
Get in touch with a CV if you feel like you're the right person for the role. If we agree, Chloe will be in touch to get the party started!
Good Luck!!
Responsibilities
Oversee daily bar operations, ensuring high standards of service and hospitality.
Manage and train bar staff, fostering a collaborative team environment.
Ensure compliance with food safety regulations and maintain cleanliness in the bar area.
Assist in food and beverage preparation, including bartending and cooking as needed.
Monitor inventory levels and assist with ordering supplies to meet demand.
Provide exceptional customer service, addressing any guest inquiries or concerns promptly.
Job Type: Part-time
Pay: 13.00-15.00 per hour
Expected hours: 25 - 35 per week
Additional pay:
Tips
Benefits:
Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Store discount
Transport links
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability
Application question(s):
How many hours/shifts are you available for per week?
What is your current notice period/when would you be available to start?
How long would it take you to travel to/from work? SE1 0LX
Experience:
Supervising: 1 year (required)
Work Location: In person
Application deadline: 27/06/2025
Reference ID: Charlotte Supervisor
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