Job Description

At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business.

We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.

With 20+ sites across Scotland, and employing over 300 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer for all ages and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding job full of opportunity to grow.

Our Mission

Creating a sense of belonging for our partners and customers is fundamental to our business.

Our business is about applying our collective skills and talents to make a difference to the local communities in which we operate, whilst being profitable at the same time.

Who we are looking for

One team wins together

Displays a customer comes first attitude, passionate about delivering the very best in customer service.

Maintain regular and consistent attendance and punctuality.

Ability to work effectively in a fast-paced environment.

Able to work flexible hours that may include early mornings, evenings and weekends.

Loves working as part of a team to achieve goals and has positive, can-do attitude.

Experience in coffee isn't essential - we're looking for partners who love to learn and have a great attitude - we'll provide the training to help you exceed.

Our people

Although we are entrusted with some of the world's biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness.

We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.

Job Type: Full-time

Pay: From 12.60 per hour

Expected hours: 32 - 40 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount Free parking On-site parking Store discount
Flexible language requirement:

English not required
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Work Location: In person