Job Description

Key Responsibilities:

? Beverage Preparation: Expertly prepare and serve a variety of coffee and tea beverages, including espresso-based drinks, in accordance with company standards.

? Customer Service: Provide excellent customer service, engaging with customers in a friendly and professional manner, and handling transactions efficiently.

? Store Maintenance: Maintain a clean and organized work environment, including cleaning coffee machines, equipment, and seating areas.

? Product Knowledge: Stay informed about the coffee and tea products offered, including seasonal specials and new menu items, to assist customers with their choices.

? Inventory Management: Assist in monitoring stock levels and communicating needs to the manager to ensure timely restocking of supplies.

Essential Requirements:

? Experience: Previous experience as a barista.

? Coffee Knowledge: Basic understanding of coffee brewing techniques and familiarity with various coffee and tea products.

? Customer Service Skills: Strong interpersonal skills, with the ability to provide a positive customer experience and handle customer feedback professionally.

? Reliability: Dependable and punctual, with a commitment to consistent attendance.

? Team Collaboration: Ability to work well in a team environment, supporting colleagues during busy periods.

? Attention to Detail: High level of accuracy and attention to detail in beverage preparation and order fulfillment.

? Flexibility: Willingness to work various shifts, including weekends and holidays.

Preferred Attributes:

? Passion for Coffee: Enthusiasm for coffee culture and a desire to continuously learn and improve barista skills.

? Sales Skills: Ability to upsell and promote new products and specials to customers.

? Adaptability: Capability to adapt to a fast-paced environment and manage multiple tasks simultaneously.

Hours and length of employment

: 8h per week with occasional overtime

Job Type: Part-time

Pay: 12.25-12.50 per hour

Expected hours: 24 per week

Benefits:

Company pension Discounted or free food Employee discount
Experience:

Hospitality: 1 year (preferred) customer service: 1 year (preferred) Barista: 1 year (preferred)
Work Location: In person

Reference ID: Bean Theory Coffee Shop - Newnham