Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don't just run meetings and events, we create unforgettable moments that leave a lasting impression.
Flexible Gigs:
Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You're in control.
Competitive Pay:
Earn a great hourly wage while working with a dynamic, supportive team.
Room to Grow:
Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
Work-Life Balance:
Enjoy mostly Monday-Friday shifts and yes, you'll usually have Christmas off to spend with loved ones!
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
What You'll Do:
The Barista will provide genuine anticipatory service to clients and participants in all aspects of hospitality. In this position, you will interact with our clients and ensure they have a great experience at Convene. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.
Greet all clients with enthusiasm and friendliness
Maintain a warm and friendly demeanor at all times
Provide world-class service, in accordance with our Brand Standards
Set up, replenish, maintain, and breakdown Food and Beverage stations
Accommodate special client needs and last minute requests
Develop relationships with clients
Accurately answer client questions about culinary and our spaces in a friendly manner
Read, understand, and execute Program Execution Orders
Follow checklists and Standard Operating Procedures
Set up and breakdown conference rooms and refreshing rooms as needed
Perform facility maintenance
Maintain safe, clean, organized, and well-stocked work areas
Responsible for constant sanitation, organization, and proper food handling
Have full knowledge of menus, recipes, and other pertinent information
Perform opening, mid-shift, and closing duties in accordance with company standards
Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
Maintain a professional appearance at all times
Maintain professional working relationships with the team
Follow all Company drink recipes and procedures
Perform additional duties as assigned
What We Look For:
Minimum 1 year of Barista experience
Basic knowledge of food and beverage
Proven excellent communication and interpersonal skills
Proven good organizational skills
Must be highly motivated and ready to lead other team members
Proficient in multitasking
Flexible and long hours are sometimes required
Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees
Ability to stand, sit, and walk for an extended period of time
Who We Are:
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the "by Convene" label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry's top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America's 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at https://convene.com/.
We're Here For You:
Health and Wellness
Private medical insurance
Subsidised eye care
Subsidised fitness membership
Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
25 days annual leave plus bank holidays, and company sick pay
Financial Support and Benefits
Bonus scheme
Interest-free loan for rail season tickets & further education
Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
Continuous professional and personal development support
Employee recognition and reward programs to mark achievements and milestones
Community and Impact
Opportunities to volunteer, donate, and participate in community give-back initiatives
* The opportunity to have a significant impact on your team and the business in the work that you do
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