Job Description

Purpose of the Role
As a Barista at Origin, you will be responsible for delivering an exceptional coffee experience, upholding our quality standards, and creating meaningful customer interactions. Your role is integral to ensuring every cup of coffee reflects our commitment to provenance, seasonality, and transparency.
As a key member of the retail team, you will:

• Deliver outstanding coffee and service, ensuring every customer leaves with a memorable experience.
• Maintain consistency in coffee quality, adhering to Origins high standards and recipes.
• Engage with customers to share knowledge, inspire appreciation for speciality coffee, and enhance brand loyalty.
• Support the retail team in achieving operational excellence and driving performance.

This is an opportunity for a passionate coffee professional to refine their skills, contribute to a dynamic team, and be part of a company shaping the future of speciality coffee.
What Youll Do
Coffee & Customer Experience

• Prepare and serve high-quality coffee, ensuring consistency in flavour, presentation, and service.
• Follow Origins brewing recipes and techniques to maintain excellence in every cup.
• Engage with customers to educate and inspire appreciation for speciality coffee.
• Provide personalised recommendations and support customers in their coffee journey.

Operational Excellence

• Maintain a clean, organised, and efficient workspace, ensuring seamless daily operations.
• Support stock management and ensure all products are well presented and available.
• Uphold all health and safety, food safety, and hygiene standards to provide a safe and welcoming environment.

Brand Representation & Collaboration

• Act as an ambassador for Origins values, ethos, and commitment to sustainability.
• Contribute to store aesthetics, ensuring retail displays reflect the brand identity.
• Participate in events, activations, and home enthusiast courses to deepen customer engagement and community presence.
• Performance & Continuous Improvement
• Seek opportunities to develop your skills, embracing training and feedback.
• Collaborate with the retail team to drive efficiencies, improve workflows, and enhance customer experience.
• Stay updated on industry trends, coffee innovations, and best practices to continuously refine your expertise.

About You
Values & Mindset

• Passionate about coffee, hospitality, and delivering world-class customer experiences.
• A natural storyteller, engaging customers with knowledge and enthusiasm.
• Collaborative and adaptable, thriving in a fast-paced and dynamic environment.
• Detail-oriented, ensuring precision in coffee preparation and service.
• Solutions-focused and proactive in problem-solving and continuous learning.

Skills & Experience

• Experience in a coffee or hospitality setting, with a strong understanding of coffee preparation techniques.
• Strong communication and customer service skills, able to engage and educate customers.
• Ability to manage workflow efficiently, multitasking while maintaining quality and composure.
• Comfortable operating coffee equipment and troubleshooting minor technical issues.
• Open to learning and development, seeking ways to enhance skills and performance.

Why Join Origin?
Be part of a leading speciality coffee brand, working alongside a passionate team committed to quality, innovation, and impact. Elevate your coffee skills, contribute to a culture of excellence, and make a meaningful impact in the coffee community.
Everyone is Welcome at Origin
We believe that different perspectives make life richer and more inspiring. At Origin, we welcome everyone with open armsxe2x80x94regardless of race, colour, age, gender, sexual orientation, nationality, disability, parental status, or age. Even if your skills or experience dont perfectly match a specific role, we still encourage you to apply. Your unique experience could be exactly what were looking for.
Origin is one of Europes leading speciality coffee roasters and proud of it. For over 20 years, weve been building direct relationships with the worlds most progressive coffee producers, roasting with precision, and championing better coffee experiences at every stage.
But we are more than just great coffee. Were a certified B Corp, a creative force, and a values-led business that believes in doing things correctly from sustainability and sourcing to design, people, and partnerships. Our community is built on substance, not slogans, and we collaborate with those who share our commitment to quality, purpose, and the long game.