Job Description

Department: Facilities and Estates
Location: Greenford (On-site)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The barista will serve as a key front-of-house team member at the Greenford Campus, providing excellent customer service and ensuring the highest standards of cleanliness and safety. The ideal candidate is passionate about coffee, eager to develop their skills, and thrives in a fast-paced environment. Flexibility is essential, as the role requires working various shifts, including mornings, evenings and weekends.
WORKING PATTERN:

• Flexible Rota
• 40 hours per week,
• Monday - Friday Anytime between 7:45am to 7:45pm
• Saturday - Sunday: 8:30 to 3:30.
• *Must be willing to work weekends and evenings*
• The rota is provided at week-two weeks in advance.

About the Role:

• Greet all customers warmly and provide assistance with a genuine willingness to help.

• Prepare beverages according to established recipes.

• Ensure smooth and timely service for all customers, maintaining a high standard of customer experience.

• Serve customers with a thorough knowledge of the products available.

• Maintain the presentation and cleanliness of counters and products.

• Adhere strictly to health and safety regulations.

• Receive and process payments accurately.

• Serve beverages and prepared food to customers efficiently.

• Keep all areas of the cafeteria organised, and well-maintained.

• Demonstrate flexibility by working various shifts, including mornings, evenings and weekends.

About you:

• Previous experience as a barista is preferred.

• Excellent communication skills.

• A positive, "can-do" attitude.

• Attention to detail in all tasks.

What We Offer:

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• 500 award employee referral scheme
• Discretionary annual performance bonus

Employee Testimonial:
"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work -- it's clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
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