Job Description

Barista Post - 25 Hour Post



Message from Tim Busby, Chair of Calderdale and Huddersfield Solutions Ltd



The successful candidate will be joining our organisation at an exciting time.



CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. We have made significant changes in the way we work to meet the challenges of the changing NHS. This is a new organisation, wholly owned by the Foundation Trust, and the Board has full accountability for the delivery of high quality, cost effective services. The Trust itself has plans for a significant reconfiguration of its services, supported by a recent announcement of 196m of capital funding.



Obviously this is an exciting time for us as we develop our commercial strategy and are set for growth. We are ensuring that the organisation is fit for purpose by introducing and embedding new skills and behaviors. The four key behaviors underpinning the whole of our strategy are:



We put the patient first



We 'go see'



We work together to get results



We do the must-do's.

Summary of the Role:

The delivery of a professional first class, efficient customer focused service, ensuring all hygiene and safety standards are maintained at all times.



Please note whilst this role is predominantly based in Cafe 1831, there may be a requirement to work across all outlets, which include Southside Dining and Stop and Shop.



CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. We have made significant changes in the way we work to meet the challenges of the changing NHS. This is a new, wh olly organisation owned by the Foundation Trust, and the Board has full acc ountability for the delivery of high quality, cost effective services. The Trust itself has plans for a significant reconfiguration of its services, supported by a recent announcement of 196m of capital funding.



Obviously this is an exciting time for us as we develop our commercial strategy and are set for growth. We are ensuring that the organisation is fit for purpose by introducing and embedding new skills and behaviors. The four key behaviors underpinning the whole of our strategy are:



We put the patient first



We 'go see'



We work together to get results



We do the must-do's



Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages.



Cleaning and sanitising work areas, utensils and equipment



Cleaning service and seating areas



Describing menu items and suggesting products to customers



Servicing customers and taking orders



Ordering, receiving and distributing stock supplies



Receiving and processing customer payments



Deal with any customer comments / complaints in a professional manner



Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item.



Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties



Temperature check and record all necessary food items as departmental procedure



To be smart in appearance and well groomed adhering to the departmental uniform policy



Receiving and checking goods inward includes sandwiches cakes, confectionary etc. where appropriate correct temperature control, should be maintained



Preparation of food items for service, this includes toast, panini and other food items for retail sale.



Report any equipment in need of repair and / or work issues to the Assistant Manager.



Attend all mandatory training.



Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal.



Comply with all Trust policies, procedures and protocols.



Carry out duties with due regard to the Trust's Equal Opportunity Policy.



Maintain professional conduct at all times.