Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Ordering, receiving and distributing stock supplies Receiving and processing customer payments Deal with any customer comments / complaints in a professional manner Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item. Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties Temperature check and record all necessary food items as departmental procedure To be smart in appearance and well groomed adhering to the departmental uniform policy Receiving and checking goods inward includes sandwiches cakes, confectionary etc. where appropriate correct temperature control, should be maintained Preparation of food items for service, this includes toast, panini and other food items for retail sale.
Report any equipment in need of repair and / or work issues to the Assistant Manager. Attend all mandatory training. Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal. Comply with all Trust policies, procedures and protocols.
Carry out duties with due regard to the Trusts Equal Opportunity Policy. Maintain professional conduct at all times.
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