Job Description

Do you love coffee and enjoy making someone's day better, one cup at a time? We're looking for a friendly, passionate, and reliable

Barista

to join our team!

Born on the site of the once iconic Manchester Exchange railway station, CitySuites I and CitySuites II Aparthotels embody the very spirit of the city, standing tall as a testament to the forward-thinking essence of Manchester. Our 5apartments are a sanctuary amidst the chaos, allowing our guests to navigate the city with ease.
Along our journey, we've immensely proud to have launched Embankment Kitchen, our modern seasonal restaurant and bar, as well as Embankment Cafe Co., offering artisan coffees and freshly made cakes and sandwiches. Our sophisticated meeting and event spaces have grown too, hosting everything from board meetings to launch parties, and even wedding receptions.

We're made up of brilliant people, who care deeply, have a passion for their craft, an obsession for the best, and an altogether extraordinary spirit. We love this space, and we work hard to make sure our residents love it as much as we do. We're proud to be a part of the CitySuites story.

As a Barista, you will prepare and serve coffee, espresso drinks, and other beverages to customers in a friendly, professional, and efficient manner. The role involves operating coffee equipment, maintaining inventory, and creating a welcoming environment for customers.

Key Responsibilities:

Beverage Preparation:

o Brew coffee and prepare a variety of espresso-based drinks such as lattes, cappuccinos, macchiatos, and mochas.

o Prepare hot and cold beverages, including teas, iced drinks, and smoothies.

o Operate espresso machines, grinders, blenders, and other coffee-making equipment.

o Follow recipes and customer preferences to ensure consistency and quality.

Customer Service:

o Greet customers warmly and take food and beverage orders.

o Provide knowledgeable recommendations on coffee and tea offerings as well as the food menu and retail products.

o Maintain a friendly and professional attitude while interacting with customers.

o Ensure accurate order fulfilment and timely service.

Cash Handling and POS System:

o Process customer payments using a point-of-sale (POS) system.

o Handle cash, credit/debit transactions, and provide change as needed.

o Keep accurate records of transactions and manage register cash drawers.

Cleanliness and Organisation:

o Maintain a clean and organised work area, including countertops, equipment, and storage areas.

o Clean coffee machines, grinders, and other equipment regularly.

o Follow proper food safety and sanitation protocols.

Inventory Management:

o Monitor and restock inventory, including coffee beans, syrups, milk, and other supplies.

o Inform management of low stock or equipment malfunctions.

Team Collaboration:

o Work closely with other team members to ensure efficient service.

o Assist with opening and closing duties, including cleaning, restocking, and setting up the coffee station.

Upselling and Promotions:

o Promote seasonal specials, new menu items, and loyalty programs.

o Upsell products, such as pastries, snacks, or additional drinks.

Competencies and Skills:

Pro-active with a hands-on approach.

Passion for the hospitality industry.

Ability to manage work ensuring that tasks assigned are delivered.

Ability to find creative solutions, offering recommendations.

Personal integrity, with the ability to work in an environment that demands excellence.

Strong communication and listening skills.

Ability to work collaboratively at all levels within the department.

An open and positive personality.

Job Type: Permanent

Work Location: In person