Job Description

- Barista (minimum 12 months experience required)

1. Purpose of the Role

As a Barista, you play a key role in creating a welcoming and enjoyable experience for all customers. You will be responsible for preparing high-quality coffee, beverages, and food, delivering efficient and friendly table service, and ensuring the cafe is kept clean, organised, and customer-focused at all times.

You represent the cafe both at the counter and on the floor, contributing to excellent service and customer satisfaction.

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2. Main Duties & Responsibilities

Customer Service & Food Preparation

Prepare and serve high quality coffee, drinks and light meals Take customer orders at the counter or tables in a friendly and professional manner. Provide accurate information about menu items and respond to customer questions or concerns. Process customer payments accurately via cash, card, or mobile payment systems. Deliver food and drinks promptly and efficiently. Offer attentive table service and ensure customers feel welcome and valued.
Cleaning & Organisation

Clear and reset tables quickly to maintain a tidy cafe environment. Carry out regular cleaning duties throughout shifts, including: Wiping down tables, counters, chairs, and equipment. Sweeping and mopping floors. Emptying bins and disposing of waste safely. Washing and sanitising dishes, utensils, and trays. Cleaning coffee machines, fridges, and food prep areas at scheduled times, including temperature checks. Restock supplies (cups, napkins, cutlery, condiments, etc.) as required.
Operational Duties

Carry out opening and closing duties according to cafe procedures. Monitor stock levels and report low stock items for ordering. Liaise with the Chef regarding stock orders. Ensure all electrical equipment (e.g., ovens, grills, coffee machine) is safely switched off after use. Comply with health, hygiene, and food safety regulations at all times. Follow the Employer's staff checklist and procedures consistently.
Teamwork & Communication

Work cooperatively with team members and trainees to ensure smooth cafe operations. Communicate effectively with both kitchen and front-of-house staff. Follow instructions and direction from the Chef/Manager.
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3. Role Expectations

Be punctual, reliable, and ready to work. Maintain a professional, positive, and team-focused attitude. Provide excellent customer service at all times. Demonstrate attention to detail, cleanliness, and high hygiene standards. Balance responsibilities both front of house and behind the scenes. Remain organised and efficient in a busy cafe environment. Show flexibility to work varied shifts, including weekends if required. Take pride in your work and contribute to customer satisfaction and loyalty.
Job Types: Full-time, Part-time, Zero hours contract

Pay: 7.55-12.21 per hour

Expected hours: 10 - 30 per week

Benefits:

Employee discount Free parking
Application question(s):

List previous Barista experience
Work Location: In person