Job Description

Permanent, Year-Round Work + Wage higher than the Real Living Wage

Accommodation available

You must have a valid UK Work Visa; no sponsorship available

Requirements:

You must have reliable transportation to Grandtully PH90PL for daily shifts, be available for a minimum commitment of 1 year and able to work a minimum of 4 days a week, including weekends.

SUMMARY:

We would love to hear from you if you are kind, willing to learn, looking for long term, full-time or part-time, and live within daily travelling distance of Grandtully or are able to relocate. Come be part of a diverse team of colleagues selling world-class chocolates and serving customers from all over the world in a beautiful and friendly atmosphere. If you yearn for a positive work environment, enjoy variety in your routine and like to develop new skills and capacities, this is a chance to become a part of a skilled team and Four-Star family business.

BENEFITS OF WORKING HERE

: Here you will have the opportunity to transform your work in hospitality into something with a deeper purpose - working to develop yourself and your team in order to improve your own life and the lives of others. Additionally, you will work with a kind and supportive team; enjoy excellent rates of pay and bonus scheme; be able to discuss a flexible work schedule to accommodate family needs, studies and other work; receive good training and upgrading of your service skills and capacities. If you have natural hospitality skills, this is a great place to develop and refine your service and team work skills. Our team includes people with many years of retail and food service experience as well as those starting out in the world of work for the first time. New team members are trained and accompanied until they are confident in their ability to carry out all tasks. We can offer accommodation. Uniform is provided.

WHO WE'RE LOOKING FOR:

Someone who works hard in the buzz of food-service and loves the details of retail customer service who is willing to be trained to work in our gourmet Chocolate Lounge and elegant Chocolate Shop in order to serve customers to a world-class standard. This combined Barista/Retail role is perfect for someone who feels at home working flexibly across two busy departments. Personal qualities are more important than experience. The ideal team members have an attitude of learning, are enthusiastic about the Iain Burnett brand and the world of gourmet chocolate, and have a positive personality that willingly contributes to the culture of hard work, kindness and social safety that we strive for in the workplace. Someone who feels content in a busy Front of House environment maintaining a friendly approach while giving attention to the personal details of excellent hospitality.

RESPONSIBILITIES

: Providing an experience for customers which is warm, inviting and high quality. Working across weekends and week days interchangeably across stations including food/drink production and service, customer service and retailing. Preparing and serving all menu items, offering table service to customers, using and balancing the till, maintaining a high standard of cleanliness in all areas, greeting and accurately answering questions, receiving and placing stock orders as instructed, and carrying out all opening/closing procedures according to training. Serving and selling artisan chocolates and gifts. Counting, rotating, receiving, pricing and stocking goods and ensuring that retail displays are tidy, dust-free, clean and fully stocked. Ensuring an efficient and safe work place, adhering to health and hygiene regulations and in keeping with policies and procedures. Maintaining hygiene records. Learning and sharing knowledge about gourmet artisan chocolate with customers and ensuring they gain an understanding of the Iain Burnett brand. Representing the IBHC brand to the highest standard in all aspects of appearance and performance. Punctuality and flexibility are required. Accuracy with maths calculations and money handling will be expected at all times, including busy periods.

A genuine interest in gourmet chocolate is essential as the focus is the award-winning chocolates of Iain Burnett Highland Chocolatier. The Chocolate Lounge offers a menu of gourmet Chocolates, Tasting Flights & Hot Chocolates, as well as home baked cakes and fine coffees & teas. The Chocolate & Gift Shops sell gourmet chocolates and elegant, unique gifts.

HOURS AND WORKING DAYS

: We are open 7 days from 10 - 5pm. Mid-January to mid-March we are open from 10 - 4pm. Shifts begin at 9am and finish not long after close. Candidates must be able to work weekdays, weekends and flexibly to cover holidays. Applicants must live within daily travelling distance of Grandtully.

Please contact Rachel at: Iain Burnett Highland Chocolatier, Grandtully, between Aberfeldy & Pitlochry PH9 0PL. Tel. 01887 840775. Your CV, two references and a handwritten covering letter must accompany application.

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Benefits:

Additional leave Company events Discounted or free food Employee discount Free or subsidised travel Free parking On-site parking Sick pay Store discount
Application question(s):

What transportation will you use to get to work everyday? Do you have a valid UK work visa? We cannot sponsor you.
Language:

Fluent English (required)
Work Location: In person

Reference ID: 190825