Job Description

Job Introduction

Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We're now looking for an enthusiastic

Barista and Sales Advisor

to join our store team.


This is a role with variety -- you'll spend most of your time behind our tea bar, creating delicious drinks and engaging customers with tastings, but you'll also step into the retail side to support the wider team when needed.


If you're energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact.

You'll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 3 days. You must have previous barista experience.

What You'll Do

Craft exceptional drinks on our tea bar, bringing our blends to life for customers Deliver warm, confident service and help every visitor discover their perfect brew Proactively engage customers, offering tastings and personalised recommendations Support the retail team with tills, stock replenishment, and keeping the store looking its best Work collaboratively with colleagues to create a welcoming and smooth-running store Adapt quickly to changing priorities and busy trading times with a can-do attitude

What We're Looking For

You'll be great in this role if you have:

Previous

barista experience

in a fast-paced environment Previous experience in a fast-paced retail or customer-facing role Excellent communication skills and a friendly, approachable style Confidence working under pressure while maintaining excellent service standards Flexibility to work a variety of shifts, including weekends and busy trading days

Why Work with Whittard?

Whittard stores are more than just retail spaces - they're places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.


You'll also enjoy:

Up to 50% store discount

- discover your new favourites

Monthly product allowance

- a little perk with every pay cheque

Wellbeing support

and family-friendly policies Opportunities to learn, develop, and connect with our wider Whittard community

Ready to Make Your Mark?

If you're passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.