Job Description

Bartender

Reporting to: All restaurant and bar management

Job Summary

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In this role, you will be responsible for creating and serving a variety of drinks and cocktails, ensuring that our guests have a memorable and enjoyable experience.



ResponsibilitiesGreeting guests, taking drink orders, and making recommendations. Preparing and mixing a variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks. Operating the point-of-sale system, processing payments, and handling cash and credit card transactions. Maintaining a clean and organized work area, adhering to food safety and hygiene standards. Stocking supplies, such as glassware, alcohol, and mixers. Occasionally checking IDs to ensure that guests are of legal drinking age. Assisting with other duties as required, including serving food, setting up for events, and cleaning. Possess excellent Food knowledge on Park Chinois food menu.

Pre-Service:

Attend the briefings, meetings, and training sessions Be fully knowledgeable of Duck and Rice offers, products and events Learn specials and limited availability items Ensure bar stations are set up correctly for the service Check all the menus and replace if required (covers and inserts) Prepare all the rubbish bins for the service Be fully prepared for the guests you are expecting, including any special requests Perform daily cleaning duties as assigned

Service:

Provide a welcoming, professional, and personalised service at all times Acknowledge regular guests Always follow full sequence of service Present the menus according to standard operating standards Take orders and enter the EPOS system, ensuring a well-balanced order Explain/describe all dishes to the guest when are served on the table Pass all guest's messages or requests to Manager Give constant feedback to Managers about guests, food presentation and quality, wait times on food and beverages Observe the bar/floor and anticipate guests' requirements and communicate to the Manager if any assistance is required. Be in control of the bar Support and guide the barback team Assist the Managers to rectify any issues or complaints. Present bills to guests and take payment according to company guidelines Bid farewell to guests

Post-Service:

Ensure a smooth handover at the end of the shift Ensure a correct cleaning in all bar area has been delivered Complete all assigned closing duties



RequirementsBartending experience in a fast-paced, high-volume environment. Knowledge of a variety of cocktails and mixing techniques. Excellent customer service skills, with a focus on hospitality. Ability to work in a fast-paced, high-pressure environment. Ability to work flexible hours, including evenings and weekends. Ability to stand for long periods and work in a physically demanding role.




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