Job Description

We are currently looking for an experienced

Bartender to join the State Room Lounge team at SCHLOSS Roxburghe Hotel. This is a

permanent, full-time position

, working 5 days over 7.

You

must be over 18 years old

for this position and available to work evenings and weekends.

We offer a

competitive salary of 12.50 per hour plus gratuities

and excellent employee benefits.
Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.*

The

Bartender

will deliver and create an exceptional and memorable food and beverage experience to our guests in the State Room Lounge Bar.

Provide an excellent bar service and experience for our guests across the hotel's food and beverage outlets Deliver a memorable service experience to the highest standards with a warm and personal touch You will engage and interact with our guests creating magical and memorable moments during their time at SCHLOSS Roxburghe Ensure that your guests drinks orders are taken and executed in a timely manner Adhere to liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests You will assist in ensuring that all tables in the bar are set and ready for welcoming guests at all times Develop a complete working knowledge of the menu items and their ingredients and preparation Have good knowledge of the different drinks menus available to our guests, assisting guests regarding their drinks choice in an informative and enthusiastic way Develop a complete working knowledge of all products served in the bar Boost revenue through upselling and cross-selling across different hotel departments Follow all safety standards and policies when handling food and beverage

Your Knowledge & Capabilities:

You are enthusiastic and have a positive personality with the ability to build genuine and relationships.

You are incredibly motivated and take pride in your work.

You have a passion for and understanding of 5-star hospitality and delivering exceptional guest service.

You can work well under pressure in a fast paced and changing environment.

Proven Experience/Qualifications:

Minimum of 2-years' experience in Food & Beverage or the hospitality industry

Previous experience within bar environments is essential and a fast-paced working environment.

Excellent command of English and additional skills, like guest service and interpersonal are essentials.

Your Employee Benefits:

Share of gratuities on a pro-rata basis

30 days paid holiday after 1 year of service

50% discount on food & beverage for Employee and up to 4 guests

30% discount in our Pro Shop

Free meals whilst on shift

Free golf membership

Free on-site parking

Recommend a friend scheme

Quarterly recognition programme

Employee and Family rates and discounts in Hyatt hotel upon availability

Employee discounts at our 12.18 Hotel Collection

Access to exclusive perks, offers, and discounts on our colleague platform

LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most

Access to wellbeing articles, podcasts, tools and resources

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Benefits:

Discounted or free food Employee discount On-site parking Referral programme
Ability to commute/relocate:

Kelso TD5: reliably commute or plan to relocate before starting work (required)
Experience:

Bartending: 1 year (required) Hospitality: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person