Job Description

Additional Information

Job Number

25153822

Job Category

Food and Beverage & Culinary

Location

JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TN

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

EXPLORE JW MARRIOTT GROSVENOR HOUSE NEWLY RENOVATED JW STEAKHOUSE

In mid-March, Grosvenor House welcomes the newly renovated JW Steakhouse, boasting stunning interiors on Park Lane, the return of classic steakhouse favourites and a new Bourbon Bar. With over 90 years of luxury hospitality, join us and be part of a special team that's shaping the dining legacy of JW Steakhouse, passionate about delivering exceptional guest service and culinary excellence.

We do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.

Job summary: Bartender

Part of the JW Steakhouse team in The Bourbon Bar, You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day. JW Steakhouse London - Park Lane

What you'll do as our newly appointed Bartender:

Drink Preparation & Service:

Prepare and serve a variety of cocktails, beer, wine, and non-alcoholic beverages according to standard recipes and customer preferences Ensure consistent drink quality by following proper pouring, mixing, and presentation techniques Recommend drinks based on customer preferences and menu pairings Experiment with and create new cocktails to enhance the menu

Customer Engagement & Experience:

Provide friendly, welcoming, and attentive service to all guests Interact with customers to ensure satisfaction and encourage repeat visits Handle guest complaints professionally and resolve issues promptly Educate customers about drink specials, menu items, and promotions

Bar Maintenance & Cleanliness:

Maintain a clean, organized, and fully stocked bar area at all times Wash and sanitize barware, tools, and surfaces regularly Adhere to all health and safety regulations, including proper food and beverage handling procedures Set up and break down the bar before and after shifts

Inventory & Cash Handling:

Monitor stock levels and communicate shortages to management Assist with inventory counts and restocking supplies Ensure proper handling and storage of bar ingredients Process transactions accurately using the POS system and handle cash responsibly

Compliance & Safety:

Verify customer identification and ensure responsible alcohol service Monitor guests for signs of overconsumption and take appropriate action Follow all company policies, state liquor laws, and local regulations Maintain proper licensing and certifications as required

Team Collaboration:

Work closely with servers, kitchen staff, and management to provide a seamless guest experience Assist with special events, private parties, and promotions as needed Support other team members during busy shifts

Rewards and lifestyle benefits:

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide 12.30 per hour + Service charge 20% off across food and beverage outlets in Marriott properties worldwide 28 days holiday (inclusive of Bank Holidays) Recognition programmes and associate awards to appreciate outstanding talent Wellbeing and community engagement activities on and off property Bike Scheme and Travel Ticket Loan available for all associates Workplace Pension Scheme Meals on duty, uniform provided and laundered free of charge World class training and development programmes tailored to enhancing your skills and help you grow Work alongside talented, award winning and experienced hospitality professionals

What we're looking for:

A warm demeanour and service-oriented personality A team-player attitude Positive outlook and dependability Previous Food and Beverage experience is desired

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.




JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment(TM). In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.