The smooth service of Food and Beverage in the Bars, ensuring maximum guest satisfaction, whilst following the set procedures / standards.
Daily Duties:
To report to work on time, according to the rota, in the correct uniform in a presentable state, as set out in the staff handbook.
Involves shift working including early, mid, & evening shifts.
Must be available weekends and school holidays.
Always conduct yourself in a professional manner with the utmost discretion at all times
To follow the procedures set out in the Departmental SOP Manuals to ensure the cleanliness of the department is to the correct standard at all times.
To follow the correct procedures, as set out in the SOP Manual to ensure the smooth operation of the department during service.
To follow the correct procedures to ensure the preparation is completed every day to the required standards for the forthcoming Hotel and function demands.
To follow the correct procedures in cleaning the beer lines, according to the set schedule.
To be careful with glassware, to minimise breakages.
To ensure that guest satisfaction is paramount at all times. Offer all customers and guests, polite, courteous and friendly service, and be prepared to go out of your way to help a customer - this includes having a general knowledge of all the facilities at the Hotel.
To act upon instructions given by the Manager.
To adhere to the statutory licensing legislation, and uphold the conditions of the Liquor licence at all times.
To ensure a full stock of items is kept and that it is properly rotated. To control stock, and to order as necessary to the par levels.
To be conversant with the wine list, and wine and beverage service.
To "upsell" whenever possible.
To be able to assist in the delivery of food orders to tables.
Check the lounge areas regularly & clear any glasses & crockery etc.
To be aware of the Hotel fire procedures, and to assist as and when necessary.
To be aware of the Food Hygiene Safety Act 1990 and its implications in food service. To be aware of the Health & Safety Act and Fire Regulations.
To ensure all compliments / complaints are reported to the Management.
To report any maintenance issues, and any accidents to the Management.
Confident and efficient operation of tills / room billing and cash handling, ensuring all goods taken by the customer are billed for.
Any other reasonable tasks as requested by a Supervisor.
To behave with responsibility around the Hotel at all times.
Work remotely
No
Job Types: Part-time, Temporary
Pay: 10.00-12.21 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Ability to commute/relocate:
Worksop S80 3PA: reliably commute or plan to relocate before starting work (required)
Application question(s):
Due to our remote location you must have access to your own transport.
Work authorisation:
United Kingdom (required)
Work Location: In person
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