Job Description

Join our team as a

Beauty Salon Receptionist

and be part of a thriving salon environment.
As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service. Your organisational skills and attention to detail will contribute to the smooth operation of our salon.

About Us

At Allure House of Beauty, we are a

customer-centric

salon dedicated to remaining the

first choice

for clients seeking expert beauty and relaxation services.

Beauty Salon Receptionist

Responsibilities:

- Meet & Greet clients with a friendly and professional demeanour
- Effectively and efficiently maintain a computerised appointment system (Phorest)
- Answer client queries in person, by phone, via email & social media
- Answer phone calls, schedule appointments, and provide information to clients
- Perform data entry tasks to update client records and appointment schedules
- Maintain a clean and organised reception area
- Assist with administrative duties such as filing, photocopying & product inventory
- Handle cash transactions and process payments accurately
- Provide excellent customer service by addressing client inquiries and concerns
- Coordinate with beauty therapists to ensure smooth operations
- Assisting with sales by providing customers with information on promotions and new products and services.

Requirements:

- Previous experience in an office or receptionist role preferred
- Flexible working hours
- Strong organisational skills with the ability to multitask effectively
- Proficient in using computer software
- Accurate data entry skills
- Knowledge of basic administrative tasks and office procedures
- Exceptional phone etiquette and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexible in approach and with scheduling, to meet the needs of our clients and team.

Desirable

- Experience with Phorest Salon Software (training will be provided).

We offer opportunities for career growth within our salon. If you are a motivated individual with excellent communication skills, we would love to hear from you.

Apply now to join our team as a Beauty Salon Receptionist!

Job Types: Full-time, Part-time, Permanent

Pay: 24,420.00-36,454.99 per year

Education:

GCSE or equivalent (preferred)
Experience:

receptionist: 1 year (preferred)
Language:

English (required)
Work Location: In person