Job Description

Job Title: Holistic

, Beauty and Wellness Associate

Location:

Cullercoats

Job Type:

Full / Part Time

Hours:

16-35 hours/pw

Salary:

22,750pa Pro Rota + Performance Bonus + Team Benefits

Reports to:

Head of Spa, Beauty & Wellness

Job Overview:

We are looking for a passionate and skilled

Therapist

to join our team. The ideal candidate will be experienced in delivering a wide range of beauty and wellness treatments while providing exceptional customer care. You'll be responsible for creating a relaxing, results-driven experience that supports our clients' skincare, body, and wellbeing goals.

Key Responsibilities:

? Beauty & Spa Treatments

Deliver a variety of face and body treatments including facials, massage ,and holistic therapies. Perform top notch gel manicures, pedicures, lash/brow treatments BIAB Preferred but not essential as training will be given Ensure all treatments are carried out to the highest professional standards.

? Client Care & Consultation

Carry out detailed consultations to assess client needs and recommend personalised treatments. Build strong, trust-based relationships to encourage repeat visits and long-term wellness results. Provide aftercare advice and product recommendations.

? Wellness & Holistic Services

Offer stress-reducing treatments such as aromatherapy massage, or other specialised therapies depending on training. Promote a wellness-focused approach in line with current trends and client expectations.

? Product Knowledge & Sales

Stay up to date on skincare and wellness product lines (e.g. Dermalogica, LVL) Confidently recommend retail products to support treatment results. Achieve performance targets

? Hygiene & Professionalism

Maintain clean, safe, and well-organised treatment rooms and equipment. Follow all health and safety procedures, including infection control. Uphold the spa's brand standards and professional ethics. Contribute to front of house daily tasks

Qualifications & Skills:

NVQ Level 2 in Beauty Therapy NVQ Level 3 in Beauty Therapy At least 1 year of experience in a beauty salon/spa/wellness environment Strong knowledge of skincare, massage, and holistic wellness practices Excellent communication and customer service skills Confidence in retail product recommendation and sales Professional, warm, and client-focused attitude

What We Offer:

Competitive salary + bonus structure Dedicated ongoing training and professional development with in-house educator Staff discounts on treatments and products Supportive, wellness-oriented team environment
Job Types: Full-time, Permanent

Benefits:

Employee discount On-site parking Store discount
Experience:

Beauty salon/spa/wellbeing: 1 year (preferred)
Licence/Certification:

NVQ Level 2 beauty qualification (required) NVQ Level 3 beauty qualification (required)
Work Location: In person