Job Description

Job Introduction
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
We are looking to recruit a motivated and passionate caseworker for our countywide team. Are you an innovative, self-motivated team player with experience of working with children with distressed behaviour? Are you solution focused and passionate about making a difference in everything you do? If so, we want to hear from you.
Hours: 37 hours per week / 40 weeks per year (Full time, Term Time Only)
Salary: 25,221 - 27,780 FTE - (19,400 - 21,369 TTO 40 weeks per year)
Plus, an annual leave allowance starting at approximately 2,400 FTE per annum (pro rata for part time, TTO hours)
Contract: Permanent Contract
Location: South Holland and South Kesteven
As a BOSS Caseworker, you will work directly with children who are displaying distressed behaviour and act as a point of contact for schools providing advice and guidance. You will work as part of a team to ensure BOSS provide a responsive, consistent service across Lincolnshire.
Main Responsibilities:

• Working closely with schools and families you will coproduce bespoke support plans for schools and pupils to support managing distressed behaviours.
• You will deliver a range of training packages to support schools and parents to effectively support children and young people.
• You will actively contribute to the Inclusive Lincolnshire Strategy to promote inclusion and reduce permanent exclusions in Lincolnshire.

Main Requirements (for more details, please see the job description & person specification):

• You will bring your knowledge and experience of working with pupils with distressed behaviours, supporting school staff and be confident in delivering training and coaching.
• You will have the ability to manage your own caseload, complete assessments, work collaboratively to produce and review plans and record accurately using a case management system.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

Benefits:

• up to 6% matched-pension contributions.
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• enhanced paid sick leave and paid family leave provisions;
• eye care and winter flu jabs vouchers,
• cycle to work scheme,
• investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect
To Apply:

• Click the "Apply Now" link below and fill out our digital application form
• Closing Date: Saturday December 20th 2025 at 23:59
• Interview Date: Tuesday January 6th 2026.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel.fannin@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
The organisation advertising the vacancy will contact you directly regarding the outcome of your application and any interviews.
All shortlisted candidates will need to verify their eligibility to work in the UK at interview.
Attached documents
Behaviour Outreach Support Service Caseworker

• Salary 25,221 - 27,780 FTE - (19,400 - 21,369 TTO 40 weeks per year)
• Frequency Annual
• Job Reference 834/1788
• Contract Type Permanent
• Closing Date 20 December, 2025
• Job Category Social Care Unqualified - Children
• Location Lincoln, United Kingdom
• Posted on 26 November, 2025

Skills Required