Job Description

The salary is the full time salary, the position is for 14 hours a week.

We are looking to recruit an Administrator to provide administrative support to our Age Cymru Dyfed's Bereavement Support Officer. The successful candidate will be the first point of telephone contact for the project and will write up calls and liaise with the Bereavement Support Officer via email, so the team can provide the relevant information to reduce initial crisis.

Skills, Qualities, and Experience

Educated to a good standard (However, experience instead of qualifications will also be taken into consideration) Essential

Proficient in Microsoft office and other software/social media applications Essential

Experience of working in an office environment Essential

Experience of record keeping using a customer relationship management database Essential

Understanding of issues facing older people Desirable

Organised and methodical Essential

A flexible, can-do attitude Essential

A self-starting team player with good communication skills, both written and oral, who takes pride in completion of tasks to a high standard Essential

Welsh speaker Desirable

Able to maintain a good working relationship Essential

Own transport Essential

Age Cymru Dyfed - Additional Benefits

31 days annual leave inclusive of bank holidays at commencement of employment rising annually with 1 additional long service day for the first 5 years of employment.

Employer contribution to Government Nest Pension Scheme

Employment Assistance Programme - a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing. Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7. It offers a range of employee benefits including:

Free 24-hour confidential helpline to assist with Health and Wellbeing including support with:

Stress and Anxiety

Counselling

Family Issues

Bereavement

Financial Wellbeing

Childcare Support

Relationship Advice

Legal Information

Medical Information

Tenancy and Housing Concerns

Alcohol and Drug Issues

Consumer Issues

24-hour access to Virtual GP Service for employees and their family

Access to a range of discounts via the "Blue Light Card "Scheme

Eyecare Voucher Scheme

Job Type: Part-time

Pay: 22,386.00 per year

Expected hours: 14 per week

Work Location: Hybrid remote in Aberystwyth SY23 2LN