Job Description

About the role

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We're growing our Business Intelligence, Analytics, and Automation consulting team and looking for a solutions-focused Engagement Manager to help drive our success.

This is a hybrid role which combines hands-on technical delivery of solutions as well as pre-sales customer engagement. This is a great opportunity for someone who enjoys both client engagement and technical delivery, and who can turn business needs into practical, high-impact solutions.

In this role, you'll work directly with senior and technical customer stakeholders, promoting the full range of our solutions and capabilities. You'll collaborate with sales and commercial teams in shaping and pricing solutions, and lead workshops to understand customer goals and priorities.

You'll also play a hands-on role in delivering customer funded projects, developing solutions in your area of expertise and ensuring we deliver real value to our clients.

If you thrive in a fast-paced environment, enjoy learning, and want to be part of a dynamic, growing team, we'd love to hear from you.

Responsibilities:

Commercial & Client Engagement

Collaborate with Sales and Commercial teams to respond to client requests, clarifying requirements and estimating / pricing proposals. Lead client workshops as subject matter expert, to capture goals, priorities, and technical needs for Data, Analytics, Automations and Integrations. Present and position Reporting, Analytics, Integration and Automation solutions to senior business and technical stakeholders, communicating clearly the value and alignment to client objectives.

Solution Design & Delivery

Translate client requirements into actionable solution designs across BI, analytics, automation, and integrations. Lead self, and oversees virtual team members, to deliver projects and solutions to time, cost and quality targets to client requirement. Oversee our "BI-as-a-Service" engagements, ensuring ongoing engagement, value and alignment with client needs Monitor solution performance and client feedback to drive continuous improvement.

Team

Build strong collaborative relationships with Sales, Commercial and customer teams and establish yourself as a subject matter expert and trusted advisor. Mentor junior consultants and contribute to capability development within the practice. Represent the practice participating in internal and external forums, showcasing capabilities and success stories. Define good practice approaches, solutions and procedures to contribute to the continuous improvement of the practice standards, quality, performance and efficiency.

Skills & experience

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Commercial & Consulting Skills

Strong client-facing communication and stakeholder management skills. Ability to craft compelling solution narratives and business cases. Experience in pricing and scoping professional services engagements. Workshop facilitation and requirements gathering expertise.

Technical Delivery Skills

Hands-on experience in one or more of the following: Understanding of data architecture and solution lifecycle management. Capable of conveying complex concepts in simple terms and tailoring the presentation style of delivery to suit the audience.

Leadership & Collaboration

Ability to lead cross-functional teams and manage client expectations. Experience in managing ongoing service engagements and ensuring value delivery. Strategic thinker with a pragmatic approach to problem-solving. Prior experience in a consulting or professional services environment. Exposure to pricing models and commercial frameworks in service delivery. Experience working on Payroll, HR, ERP or Data Warehouse integration, ideally working with transactional and master data to/from other business applications is highly desirable.

Benefits & culture

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At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.



Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:


Unstoppable together. Always learning. Make it count. Think scale.

Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.



We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive:


A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. * A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.