Job Description

Please be aware although we are a remote organisation we do require candidates to reside in the UK.

Salary:

Competitive

Work pattern:

3 days per week, job-share

Location: Remote

Reporting to:

Head of Commercial

About us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.



The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.


ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.

About the role:

Our team at ProblemShared is growing. As a key innovator in the rapidly expanding field of digital mind health, we are looking for an experienced

Bid Manager / Bid Writer

to join our dynamic and collaborative team on a part-time, 3-day-per-week basis as part of a job-share arrangement.


This is a strategic and hands-on role that sits at the heart of our growth and development. You'll play a crucial role in driving new business opportunities by leading and managing the end-to-end bid and tender process. From identifying opportunities to writing compelling, winning proposals, you will help us scale access to high-quality mental healthcare across the UK.


We work fully remotely and welcome candidates who are highly motivated self-starters, with the discipline and drive to thrive in a virtual environment.


As Bid Manager, you'll be responsible for identifying new business opportunities, coordinating and delivering high-quality bid submissions, and continuously improving our bid management processes.


This is a varied and impactful role that combines commercial acumen, excellent written communication skills, and a deep understanding of the healthcare landscape -particularly in mental health and neurodevelopmental services.

You will:

Monitor and track relevant tender portals and procurement frameworks for opportunities aligned with our services. Manage the end-to-end tender process, including bid qualification, writing, coordination, submission, and post-bid feedback. Lead on bids for ADHD, Autism and Talk Therapy services to NHS, insurance providers, ICBs, universities, and local authorities. Work with senior stakeholders (CEO, CFO, Clinical Leads) to shape and evolve our bid strategy and service offering. Manage multiple concurrent bids and ensure timely, compliant, and high-quality submissions. Develop and maintain a central bid library, integrating feedback to strengthen future proposals. Liaise with internal teams (Clinical, Product, Tech, Operations) to gather required content and input for each bid. Coordinate and facilitate go/no-go bid meetings, and post-bid debriefs. Improve internal systems and processes for tracking bids and opportunities. Contribute to service design for our neurodevelopmental and therapy services. Advise on resource planning, including future hiring of temporary or permanent bid support roles. Represent ProblemShared on procurement frameworks and promote our services to new potential partners. Report to senior management on pipeline activity, submission status, and success rates. Ensure technical, legal, and operational compliance in all submissions.

What We Are Looking For

Must Haves:

Minimum 5+ years' experience in bid/tender management, within a private healthcare or health tech (SaaS, tech, or B2B) environment. A proven track record of writing and managing successful bids, proposals, and tenders (RFPs, RFIs, Right to Choose, etc.). Technical fluency - comfortable engaging with Clinical, Operations, Product & Engineering teams to streamline technical input and clarify responses. Experience working with NHS Trusts, ICBs, or other healthcare commissioning organisations. Strong commercial and strategic thinking skills - able to assess and prioritise high-value opportunities. Excellent written and verbal communication skills with strong attention to detail. Ability to manage and prioritise multiple deadlines across complex bid processes. Confident in working independently in a fully remote team environment. Familiarity with Microsoft Office and tender portal tools. A solutions-oriented mindset with resilience and a collaborative working style.

Nice to Haves:

Familiarity with the neurodevelopmental/mental health field. Understanding of NHS procurement processes and health system strategy. Previous experience managing or mentoring other team members.

What we offer you

:

Excellent salary Employer matched pension 30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave Private health insurance Enhanced family friendly policies Flexible working with the option of free co-working All company and team in person meet ups Access to a range of wellbeing activities Access to development / training opportunities to support your career ambitions One volunteering day a year

Our Recruitment Process and Next Steps:

At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.


We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their

unique qualities.

We offer tailored opportunities and adjustments to help each individual reach their full potential.

Screening

Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations.

Technical Interview

The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks


We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.

Please don't hesitate to apply - we would love to hear from you!