Job Description

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Job Opening: Live-in Family Assistant (Bilingual Chinese & English | 1-2 positions)

Location

: North London

Employment Type

: Full-time / Long-term live-in

Number of Vacancies

: 1-2

Language Requirement

: Fluent in Chinese & English

Responsibilities

Daily Family Support

Assist family members with daily matters and efficiently implement scheduled arrangements Handle errands including shopping, sending/receiving parcels, and driving family members or guests Prepare and assist in celebrating both Chinese and Western festivals (e.g. Spring Festival, Mid-Autumn Festival, Christmas), including shopping, decorating, and related preparations Receive and host guests, arrange refreshments, snacks, and provide basic hospitality support

Administrative & Financial Assistance

Responsible for daily household procurement (groceries, cleaning supplies, holiday gifts, and other necessities) Manage household expenses, maintain a simple ledger, and prepare monthly income and expenditure reports Use office software (Excel, Word, Outlook) to handle household documents and administrative tasks Assist with bill payments and coordinate household services such as repairs, maintenance, and cleaning

Household Management & Coordination

Ensure the home environment remains clean, orderly, and aligned with a high-standard lifestyle Pay attention to detail and maintain proper household standards to ensure smooth daily operations Adjust work arrangements flexibly according to family members' needs

Requirements

Minimum of 2 years' experience as a family assistant, administrative assistant, personal assistant, or in high-end customer service Fluent in spoken and written Chinese and English, with the ability to communicate effectively in bilingual and multicultural environments Good driving habits; familiar with UK traffic regulations and London city routes; UK driver's licence preferred Proficient in office software (Excel/Word/Outlook) and common communication apps (WeChat / WhatsApp) Strong time management, stress management, and high level of confidentiality Must hold legal work eligibility in the UK (visa/permanent residency)

Salary & Benefits

Annual salary: 40,000 + festival allowance + birthday allowance + annual bonus (guaranteed minimum of one month's salary) Base salary may be increased depending on additional skills and qualifications Accommodation provided Work schedule: six days on, one day off (maximum working hours per week will not exceed 48 hours)

Preferred Qualifications

Experience serving Chinese families or multicultural households Familiarity with Chinese cuisine and lifestyle; basic cooking skills preferred Knowledge of UK household services (gardening, property maintenance, home security systems) Basic awareness of health and safety practices
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London EC3A: ???????????????? (??)
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Chinese (??) English (??)
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