To process venue invoices, checking they are correct and forwarding to clients for approval
.
Identifying VAT issues on invoices and ensuring they are compliant.
To input venue invoices to the correct nominal coding
To raise payment requests (invoices) on Sage Line 50 or booking system and load onto the client's payment system.
To ensure clients pay invoices within the payment terms and assist with chasing where necessary.
Deal with incoming calls and emails from clients and venues as required.
Resolving account queries and advise anticipated payment dates.
Work as part of a team to ensure tasks are carried out to meet deadlines and to assist with other team members work when required.
Cross-Department Collaboration:
Point of contact for billback-related inquiries, building strong relationships across departments.
Communicate billing processes to other departments and offer guidance on prepayment and billing standards once trained.
Client and Venue Coordination:
Address client and venue queries to resolve problems with billing and prompt action is taken.
Educate venues on, billing, and VAT processes to maintain compliance and streamline operations.
Payments
Manage advance payments to venues, ensuring prompt processing post-events.
Quality Control
Adhere to quality standards, identify and rectify errors to maintain accurate invoicing and limit the volume of errors.
Ensure KPI targets are met related to billing turnaround times to keep the process on track and raise concerns to management if needed
Additional Tasks:
As the company evolves, this job description is not exhaustive and may include additional projects or duties will be assigned by the Finance Director. Flexibility and readiness to take on these responsibilities are essential.
PERSON SPECIFICATION
ESSENTIAL
Working knowledge of Sage Line 50
Experience of handling invoice queries
Experienced in reconciliation costs
Confident telephone manner
Good working knowledge of Word and Excel
Excellent numeracy skills and accuracy
Problem solving skills and attention to detail
Good general level of education including GCSE or equivalent Maths and English
DESIRABLE
Able to work to and meet deadlines
Excellent organisational skills
Knowledge of Hotel Industry
Ability to work as part of a team as well as on your own
Enthusiastic and highly motivated
Job Type: Full-time
Benefits:
Company pension
Free parking
Schedule:
Monday to Friday
Work Location: In person
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