Job Description

Are you ready to be part of a dynamic, innovative, and growing team? Cleveland Group (Hire & Sales) Limited, the UK's leading supplier of high-quality shipping containers, anti-vandal units and modular buildings and we are on the lookout for passionate and driven individuals to join us in shaping the future of our sector.

Whether it's helping clients find their perfect storage solution, collaborating on creative container conversions, or ensuring seamless logistics, every role at Cleveland Group (Hire & Sales) Limited contributes to delivering exceptional service and making an impact.

At Cleveland Group (Hire & Sales) Limited, we pride ourselves on fostering a supportive, fast-paced work environment where your ideas are valued, and your career can thrive. If you're ready to embrace new challenges and be part of a company that's always moving forward, we want to hear from you!

Job Summary

The Billing and Accounts Receivable Support Specialist is responsible for ensuring the accurate and timely processing of customer invoices, managing accounts receivable activities, and providing exceptional support to both external clients and internal stakeholders. This role plays a critical part in maintaining the efficiency of our billing function, healthy cash flow and ensuring financial accuracy.

Key Responsibilities

Generate and distribute customer invoices in accordance with contractual terms and company policies Raise Credit Notes following company policies. Support the Credit Control team, ensuring timely collection of outstanding balances Investigate and resolve billing discrepancies and customer queries Reconcile customer accounts and maintain accurate financial records Collaborate with sales, customer service, and finance teams to ensure billing accuracy and resolve issues Assist with month-end billing closing processes Support audits and compliance reviews by providing necessary documentation Contribute to process improvement initiatives within billing and AR functions Support the processing of new account applications in accordance with company policies Verify and validate client documentation for completeness and accuracy Respond to internal and external inquiries regarding account setup status Identify process improvement opportunities to enhance efficiency and client experience Take ownership of issues and pursue solutions to conclusion Ad hoc duties as required

Required Skills and Qualifications

Proven experience in billing and accounts receivable. Good understanding of financial principles and accounting practices Proficiency in evaluating credit worthiness of potential accounts Excellent attention to detail and organisational skills Strong communication and interpersonal abilities Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Preferred Attributes

An enquiring mind A positive personality with a can-do attitude A great work ethic Experience working in a finance environment Familiarity with ERP systems and automated billing platforms Customer service mindset with a proactive approach to problem-solving Ability to work independently and collaboratively across departments Process driven
We are an equal opportunities employer. At Cleveland, we are committed to creating an inclusive culture which encourages, supports, and celebrates the diverse voices and opinions of our employees.

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance
Ability to commute/relocate:

Stockton-on-Tees, TS18 3TX: reliably commute or plan to relocate before starting work (required)
Experience:

Accounts receivable: 1 year (required)
Work Location: In person