Job Description

The philosophy at the Kingston Hospital Maternity Unit is to put women and birthing people at the centre of their service. The unit are looking for support across a variety of departments. This role is specifically within the Birth Centre .



Tasks within this role include;



Provide women,relatives and visitors with a warm welcome



Be a supportive companion to women and visitors



Support to ensure the environment in the Birth Centre is maintained, e.g low lighting, calm & clean



Support at meal times with trays, clearing tables,refilling water jugs and with drinks etc



Assist with caring for the baby, whilst mum is showering for example (this may include changing nappies, dressing and providing advice and support where appropriate)



Respond to buzzers and refer to appropriate member of staff



Answer general queries about the hospital, ward and services



Support the ward with the coordination of visiting times



Transport notes, bloods to lab etc as required



General housekeeping duties, wiping down beds,restocking cupboards and cleaning equipment etc



Support with discharge, escorting and carrying bags for women and families



Assist with admin and audit work as required



Report any incidents to the Birth Centre Team Lead/Unit Leader



Infant feeding support



If trained in Maternity specific Aromatherapy, Acupuncture, Acupressure &/or Massage- you will be able to

carry out these therapies whilst in role. Proof of certification and appropriate insurance to practice will need to

be provided at assessment if available.



This role is best suited to volunteers who are proactive in supporting a large team, enjoy meeting people as well as providing companionship and support during what can be an emotional journey for women. You will need to be able to interact with people from all walks of life and be able to listen to people without judgement.

Essential Information:

If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment).



Please kindly note, you will be given a 20-minute assessment on the week commencing either the 13th October or 20th October at Kingston Hospital.



The Mandatory training for this role will be on Tuesday 25th November 2025 .



All Birth Centre Volunteers will also need to undertake Neonatal Life Support training (which will take place on the Volunteer Induction day) as well as a one day Infant Feeding Study Day, before commencing in role.



Please only apply if you are able to attend the above dates.



Please can you ensure you provide details for 2 references (one of which you have known for over 3 years) It is essential you provide an email address for each reference when submitting your application. Please note - you can provide a family friend but not a relative.



Please ensure to bring the below I.D documents to your assessment otherwise we will not be able to proceed with your assessment on the day.



A minimum of THREE individual forms of valid, current, and original identification are required . Please bring one document from group one (below) AND two documents from group two (Below):

Group One:

UK Passport



EEA/Swiss Passport



Other passport with indefinite leave to remain



Other Passport



Biometric Residence permit



Driving Licence photo card (UK, IOM or CI)



Current EU Photo Driving Licence



EU national identity card - EU only

Group Two:

Driving Licence photo card (UK, IOM or CI)



Current EU Photo Driving Licence



Driving licence - old-style paper licence (must be UK)



Bank statement (UK/EEA) - less than 3 months old



Utility bill - less than 3 months old (UK)



Utility bill - 2nd Supplier - less than 3 months old



Council Tax Statement - issued in the last 12 months



Mortgage statement (UK or EEA) must be a recognised lender and issued in the last 12 months



If you are unable to or have difficulty in providing the above evidence, please give us a call on 0208 934 3620 / 2549