Job Description

Job Summary:
We are seeking an experienced Block Manager to assist in managing the daily operations of the block management department.

Duties:
o Handling Day to Day property maintenance issues reported by Leaseholders and residents communicating with contractors as necessary and keeping the Portfolio Director updated at all times

o Obtaining quotations for any works

o Dealing with any telephone / email / post enquiries. Telephone calls are dealt with as soon as practically possible and emails are responded to within 24 hours; whilst cc'ing in the Portfolio Director at all times

o Performing property searches via the Land Registry

o Managing elements of maintenance issues and seeing them through to completion via our internal issues list whilst keeping the Portfolio Director updated at all time

o Ensuring all systems are kept up to date and maintained

o Assisting in the management of all Health and Safety, Fire Risk Assessments and any Asbestos for the portfolio. Raising any issues or concerns immediately to management.

o Drafting for approval Section 20 Notices

o Assisting the Portfolio Director whilst they liaise with Chartered Surveyors during any major work projects

o Assisting the Portfolio Director whilst they liaise with insurance brokers prior to the renewal of any polices, issuing renewal terms to clients from time to time and following approval, instructing Insurance brokers to commence with cover; whilst keeping the Portfolio Director updated at all time.

o Assisting the Portfolio Director whilst they liaise with Insurance brokers, initiating formal written claims and obtaining comparable quote for damage in communal areas, ensuring all claims are tracked and closed out; whilst keeping the Portfolio Director updated at all time

o Acquisition of keys, fobs, remotes and permits and administering management keys to authorised contractors for maintenance purposes or copies for residents where necessary.

Requirements:

- IT literate and proficient in the use of Microsoft Office

- Have a proven background in block management (minimum 2 years experience) and an all-round knowledge of the industry

- Ambitious, dynamic and motivated

- Strong communicator, both verbally and written, with good use of grammar and spelling

- Strong at time keeping and time management

- Full clean UK driving licence a benefit

Job Types: Full Time, Permanent

Salary: 30,000.00-35,000.00

Benefits:

Company pension Flexitime
Schedule:

Monday to Friday (9:00am - 5:30pm)
Experience:

Property Management: 2 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Company events Company pension Flexitime Free parking On-site parking
Work Location: In person