Job Description

Bodyshop Operations Assistant

Annual Salary: 19,047.60

Hours: Monday to Friday, 9:00am - 3:30pm, although flexible working hours will be considered.

Ingram Motoring Group is a well established, family owned and operated motoring group that has taken great pride in serving new and returning customers throughout Ayrshire and beyond for 50 years.

We currently have a fantastic opportunity for a Bodyshop Operations Assistant to join our highly skilled team at our leading automotive Volkswagen Group Accident Repair Centre, where our priority is a working environment that focuses on the highest quality of customer service and repairs.

About the Role:

As a Bodyshop Operations Assistant, you will play a vital role in supporting the smooth operation of our Bodyshop. Your responsibilities will range from front-of-house duties, such as customer reception and handling enquiries, to assisting with driving, holiday cover for the parts advisor, and supporting the valeting team. You'll be a key team member who ensures our customers receive exceptional service while maintaining operational flow of the business.

Key Responsibilities:

Reception and Customer Service:

Greet customers in a professional and friendly manner, assist with booking in vehicles, and provide updates on job progress.

Driving:

Collect and deliver vehicles to customers or partner locations as required.

Valeting Support:

Assist with vehicle cleaning and preparation for handover to customers.

General Administrative Duties:

Manage associated paper work and ensure all job cards and vehicle details and accurately recorded.

Team Support:

Work collaboratively with other team members to ensure smooth operations within the Bodyshop.

About You:

We are looking for a proactive, adaptable individual who thrives in a multi-tasking environment.

Experience in customer-facing roles, preferably in the automotive or service industry. A full, clean driving licence (essential) Strong organisational skills and the ability to prioritise tasks effectively. Flexibility to cover different roles as needed, including supporting parts advisor and valeting staff. A keen interest in the automotive industry is desirable but not essential.

What we Offer:

30 days annual leave entitlement. Paid day holiday for your birthday every year. Contributory pension scheme. Discounted vehicle maintenance and repairs. Discount on new and used vehicles. Referral bonus scheme.
Job Types: Part-time, Permanent

Pay: 19,047.60 per year

Expected hours: 30 per week

Work Location: In person