Job Description

Company Overview

Sheridan Myers is a family-run business established in 1993, specialising in the provision of school meals transport nationwide. With a commitment to quality service and a focus on family principles, we manage transport for over 27 local authorities and collaborate with major catering companies.

Summary

We are looking for a calm, organised and proactive Operations Support Administrator to join our team on a 12-month fixed-term contract, with an immediate start available. This part-time role (8:30am-2:00pm, with a 15 minute unpaid break, Mon-Fri) is perfect for someone who thrives in a fast-paced environment and enjoys providing essential support to keep operations running smoothly.

Responsibilities

- Answer incoming calls and direct them to the appropriate department

- Arrange bookings with taxis, ad-hoc drivers and contracted drivers

- Maintain and update the internal database with accuracy

- Assist with daily logistics planning

- Create and manage driver calendars

- Conduct annual quality assurance checks

- Verify invoice accuracy against bookings

- Provide administrative support to the Operations and Booking Manager

You will bring:

- Excellent communication skills and confidence on the telephone

- Outstanding attention to detail

- Ability to stay calm and effective under pressure

- Strong self-time-management and proactive approach

- Good organisational skills

- Competence in Microsoft Excel

- A positive, can-do working attitude

What We Offer:

- 13.45 per hour (Real Living Wage 2025 rate).

- 12-month fixed-term contract with immediate start

- 26.25-hour working week (no weekends)

- 17.5 days' holiday pro-rata (plus bank holidays)

- Supportive team environment

Please note, due to location, there is no public transport access and would need to drive and have your own vehicle.

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 13.45 per hour

Expected hours: 27.5 per week

Benefits:

Free parking On-site parking
Work Location: In person