Job Description

Bookkeeper / Accounts Assistant

About the role

We're a growing managed service provider (MSP) delivering IT and technology services to other businesses. We're a small team, which means this role offers real exposure to how the business operates and the opportunity to make a genuine impact over time.

This role sits within the finance function and will initially focus on client invoicing and day-to-day bookkeeping.

The role carries primary responsibility for ensuring client invoices are accurate, complete, and issued on time.

As you build familiarity with our systems and demonstrate reliability and good judgement, there is scope to take on broader finance and operational responsibilities aligned to your strengths and interests.

This would suit someone who enjoys accuracy, wants ownership of their work, and is interested in growing with a business rather than working in a narrowly defined role.

What you'll be doing

Preparing and issuing monthly client invoices, ensuring they accurately reflect the services we provide.

Taking ownership of the accuracy of monthly invoices, ensuring billing aligns with agreed services, usage, and pricing before invoices are issued.

Investigating and resolving invoicing discrepancies and client queries. Supporting day-to-day bookkeeping tasks such as purchase invoices, reconciliations, and basic reporting. Working with information drawn from multiple systems and sources in a structured, methodical way. Over time, contributing ideas and input to improve finance and operational processes where appropriate.

Working to monthly billing deadlines where accuracy and timeliness directly impact client experience and cash flow.

Our environment

We operate as an MSP, providing managed IT services to other businesses.

Our billing is service-based and recurring, with usage and service data feeding into invoices. We use systems such as QuickBooks for accounting, alongside MSP tools like Autotask and IT Glue to manage services and documentation.

Familiarity with MSPs or similar service-based environments is helpful, but not essential. We expect a learning curve and provide support to understand how things fit together.

What we're looking for

Experience in a bookkeeping, accounts assistant, or similar finance role. Hands-on experience using at least one accounting system (e.g. QuickBooks, Xero, Sage). Strong attention to detail and a careful, structured approach to work. Confidence working with numbers and financial data. Clear, professional communication skills, including when dealing with clients and internal colleagues at different levels. A proactive mindset, willingness to learn, and comfort taking ownership of work.

The type of person who will do well here

Someone who enjoys responsibility and is comfortable being accountable for accuracy. Someone who likes understanding how things work end to end, rather than just following instructions. Someone who enjoys working in a smaller business where their contribution is visible. Someone open to learning, developing their skills, and growing with the company over time.

Progression

This role has room to grow. As the business develops, there is the opportunity to take on broader finance and operational responsibilities, and for the right person, this could evolve into a more senior finance role in the future.

Progression is driven by trust, capability, and contribution, not titles alone.

Job Type: Full-time

Pay: 28,000.00-35,000.00 per year

Application question(s):

Have you previously had direct responsibility for preparing and issuing client invoices, where you were accountable for their accuracy? Have you worked in a service-based or recurring billing environment (e.g. managed services, professional services, subscriptions)?
Experience:

Bookkeeping: 2 years (preferred) QuickBooks: 2 years (preferred)
Work Location: In person