Job Description

To deliver accurate, timely bookkeeping and dependable administrative support across the retail, cafe and nursery operations, ensuring robust financial control, compliant record-keeping and smooth daily administration.

Key responsibilities

Financial control (Xero)

Maintain purchase and sales ledgers, post invoices/credit notes, match to POs/Delivery notes, allocate receipts. Bank reconciliation and supplier payments. Till reconciliation: Z-reads, variances and vouchers. Stock control, post goods received, support stock counts. Credit control, issue statements, monitor aged debt, resolve queries. Assist with budgets and cashflow. VAT compliance, maintain digital records. Month-end, journals (accruals/prepayments), trial balance review, prepare management reports.

Administration & operations

PO lifecycle and documentation control across retail, nursery and cafe. EPOS administration: SKU/PLU setup, pricing and promotions, barcode and category maintenance. Cafe record compliance checks. Monitor temperature logs, allergen/menu matrix, supplier specifications. Help with HR administration when required. Processing onboarding packs, right-to-work checks, training records, rota tracking. Payroll support and payroll payment processing. H&S assistance. Supplier administration: onboarding, terms verification, statement reconciliations. General office: telephone and email monitoring, booking deliveries/collections, orderly digital and physical filing (GDPR-compliant). Contracts monitoring, renewals and benchmarking. Event/seasonal admin: workshops, promotions. Assist with business development and administration. Assist senior management with projects and project administration.

Department support

Help in other areas if required.

Skillset

Essential

Solid bookkeeping knowledge and practical Xero experience. Strong numerical accuracy, attention to detail and confidentiality. Organised, methodical approach with clear documentation and follow-through. Competent in Microsoft Office. Clear and professional communication with customers, suppliers and colleagues.

Desirable

EPOS administration experience in retail/hospitality. Cafe cashing-up and tronc/tips handling. Project planning / PA experience.

Terms

Salary and hours commensurate with experience; daily presence preferred. Shallowmead standard terms and benefits, including staff discount. Right to work in the UK required.
How to apply: Please send a CV and brief covering note outlining relevant Xero, administration and EPOS. Potential for self-employed working*

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: 13.38-15.00 per hour

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Lymington: reliably commute or plan to relocate before starting work (required)
Work Location: In person