Branch Administrator
Kirkwall, SCT, GB, United Kingdom
Job Description
We're looking for a proactive, organised, and customer-focused Administrator to join our busy Kirkwall branch on a part-time (3 days per week) basis. You'll play a vital role in providing office and administrative support, ensuring smooth day-to-day operations, while also delivering excellent customer service both in person and over the phone.
What You'll Be Doing
Be the first point of contact for customers, staff, and visitors - answering calls, transferring queries, and taking messages. Serve customers within the department and handle routine enquiries. Reconcile cash receipts, till floats, and process invoice payments. Create and process purchase orders, sales orders, and invoices. Provide full administrative support to the workshop, service, and hire teams, including warranty, hire admin, and job costing. Keep customers informed on repair orders, notify them when items are ready, and assist with payment and collection.
What We're Looking For
Previous admin or accounting experience is an advantage. Excellent organisational skills and attention to detail. Strong customer service skills with clear communication - verbal and written. Good numeracy and IT skills, including Microsoft Office, with the ability to learn new systems. A proactive, enthusiastic, and flexible approach. Ability to work independently and as part of a team. This is a fantastic opportunity to be part of a supportive team, develop your skills, and play a key role in keeping our operations running smoothly.
Candidates must have the legal right to work in the UK and currently reside in the UK
Job Types: Part-time, Permanent
Schedule:
Monday to Friday
Work Location: In person
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Job Detail
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Job IdJD3512140
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKirkwall, SCT, GB, United Kingdom
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EducationNot mentioned