Job Description

Come and join our team!
*Bespoke Title*
*Bespoke Wording*
Does this sound like you?
You're a proven leader with a track record of success.
You possess a passion for retail and a commitment to delivering outstanding customer service.
Building and motivating a high-performing team is your forte.
You have a keen eye for detail and ensure adherence to all legal regulations.
You embrace a dynamic retail landscape and thrive in a fast-paced environment.
*Bespoke Wording*
Want to know more? Take a look at our job description for the role
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you'll be doing

• Lead and support the branch team
• Ensure that the branch delivers exceptional standards and customer service
• Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
• Make sure that the branch is operating safe and legally (including acting as the DPS)
• Establish the branch as the convenience retailer trusted most by its local community
• Build relationships with other stores, customers and Head Office/support colleagues
• Promoting membership

The person we are looking for
You don't necessarily need to have managed a store before - we will provide you with the training and skills you need to succeed - but you will have demonstrated first-class team leadership in previous role(s).

• Experience of working in a food retail or customer service environment
• Great interpersonal skills, able to effectively communicate with stakeholders at all levels
• Commercially astute
• A confident decision-maker
• Driven, determined and resilient
• Good level of literacy, numeracy and IT literacy
• Self-aware, with commitment to continued professional and personal development

Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

Skills Required