Job Description

Branch Sales Advisor - Tile Giant Guildford



Inspire. Advise. Make a Difference.



Love retail? Love helping people bring their design ideas to life? Tile Giant Guildford is looking for an energetic Branch Sales Advisor to join our team. You'll be the face of our store, welcoming customers, offering expert advice, keeping the store looking great, and making every visit memorable.



Who we are



At Tile Giant, we're passionate about tiles - but more importantly, we're passionate about people. With decades of experience in customer service and supply, we understand the excitement of starting a new project and the challenges that come with it. That's why our mission is to make every customer's tile journey smooth, enjoyable, and inspiring.



Our expert buyers scour the globe to bring the latest trends, innovative designs, and unbeatable prices to our stores. From chic European porcelain to stylish mosaics, we offer what we believe is the best tile selection in the UK - all delivered ethically and sustainably. And because every one of us started out in store, talking to customers, we know exactly what it takes to create beautiful spaces and deliver exceptional service.



Why this role is exciting



No two days are the same! You'll welcome retail and trade customers, advise on our products, support with stock and deliveries, and help keep the store beautifully presented. With full training provided, you'll quickly become a Tile Giant expert, confident in inspiring customers and making their projects a success.

What you'll do:

Serve retail and trade customers with enthusiasm and expertise

Advise on products, demonstrating their uses and benefits

Replenish stock and take deliveries

Maintain high standards in-store presentation

Follow Health & Safety policies to keep yourself and others safe

Who you are:

Passionate about delivering outstanding customer service

Warm, approachable, and friendly

Able to build positive relationships with customers and colleagues

Flexible, independent, and willing to work weekends/bank holidays

Physically able to carry out manual handling tasks up to 25kg

Eager to learn about our products and share your knowledge with customers

What we offer:

Up to 24,193 + store bonus scheme (avg. 2,000/year)

Team commission for extra earnings each month

Comprehensive induction and ongoing training

30 days' annual leave (pro-rata) + birthday off

Staff discount, long service awards, pension, enhanced family & sick leave

On-site parking and PPE provided (steel-toe boots, gloves, uniform)



At Tile Giant Guildford, you'll be more than a Sales Advisor - you'll be part of a team that inspires customers, leads on style, and takes pride in making every project a success.



If that sounds like you, we'd love to welcome you!



Salary

24,193

Hours

38

Contract type

Permanent

Location

Guildford

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