Job Description

We are currently seeking enthusiastic, customer-oriented individuals to join our team as Ambassadors If you're passionate about delivering exceptional service and eager to contribute to the city's tourism industry, then this is the role for you. As an ambassador, you will play a key role in promoting ticket sales and tour packages for our open-top city tour buses, and the more you sell the more you earn. We have full time and part time opportunities available making the hours work for you.

So as an Ambassador, what will you be doing? You'll be:

Promoting the sale of tickets and tour packages to visitors and tourists in Edinburgh City Centre. Remember the more you sell, the more you earn!

Discussing and promoting City attraction discounts with customers.

Acting as an Ambassador for the city tour service, representing it positively across the City Centre.

Assisting and interacting with customers, addressing queries about our sightseeing tour bus.

Delivering ongoing customer care for customers as they use our services.

And what do you need to be able to this? You'll need:

Excellent customer service skills and a willingness to go the extra mile.

The ability to deal effectively and professionally with a broad variety of customer queries.

Patience and understanding when interacting with all customers.

The ability to work independently and collaboratively as part of a team.

And what we'll offer you in return is:

An hourly rate of 12.60per hour

Full time and part time hours availability, working to suit your personal needs

A full uniform head to toe for all weathers

Free travel for you and your partner throughout the group wider network

A variety of benefits including discounts with local partners and suppliers via our PerkAlert scheme

Join us and be a part of the colourful tapestry of Edinburgh's tourist market with Bright Bus Tours! Please send your CV to recruitment@mcgillsbuses.co.uk.

McGill's Bus Group is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that diversity contributes to our company culture, enhancing our ability to be more innovative and stronger as one team.

Job Types: Full-time, Part-time

Pay: 12.60 per hour

Work Location: In person