Job Description

About SLS

SLS is a multi-award-winning supported housing provider, delivering high-quality care and accommodation for individuals with mental health needs, learning disabilities, autism, and other complex support requirements. We are recognised for our innovative approaches, commitment to empowerment, and our mission to challenge stigma and promote independence. At SLS, we believe in creating meaningful change--not just in the lives of those we support, but across the health and social care sector.

We are now looking for a talented and creative

Brand and Communications Manager

to help amplify our message, engage internal and external audiences, and ensure all communications reflect the values and vision of our organisation.

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About the Role

This is a strategic and hands-on role, ideal for someone with a strong background in brand development, content creation, and internal and external communications. The Brand and Communications Manager will take ownership of our brand voice and visual identity, lead marketing campaigns, produce high-quality content, and oversee all communication channels--ensuring clarity, consistency, and impact.

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Key Responsibilities

Brand Strategy and Leadership

Develop and implement the organisation's brand and communications strategy. Ensure consistency in tone, message, and visual identity across all internal and external materials. Act as brand guardian, supporting colleagues with brand guidance and creative resources.

Marketing and Campaign Delivery

Lead the planning and delivery of multi-channel marketing campaigns. Coordinate timelines, content, and design assets for campaign execution. Track and report on performance metrics to drive continuous improvement.

Content Creation and Communication

Produce compelling written and visual content for use across websites, newsletters, social media, reports, presentations, and printed materials. Manage and update the company website using WordPress, ensuring content is accurate, accessible, and engaging. Develop and manage a content calendar aligned with key organisational initiatives and events.

Internal and External Communication

Deliver clear, consistent, and engaging internal communications to inform and inspire staff. Support leadership and operational teams with internal messaging, announcements, and culture-building initiatives. Draft and distribute external communications, including press releases, public statements, and stakeholder updates.

Design and Marketing Product Development

Design or oversee the production of marketing products including brochures, flyers, social graphics, branded templates, and merchandise. Use tools such as Canva or Adobe Creative Suite to produce high-quality visuals in-house. Liaise with external designers or printers when needed to deliver campaigns.

Collaboration and Stakeholder Engagement

Work closely with teams across care, operations, and leadership to gather stories and shape content. Ensure all communications are inclusive, accessible, and aligned with the SLS mission. Support cross-departmental projects requiring branded content or communication expertise.
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Tools and Platforms You May Use

WordPress (essential for website management) Canva, Adobe Creative Suite, Figma Mailchimp or similar email marketing platforms Trello, Monday.com or Asana Google Analytics, Meta Business Suite, LinkedIn Campaign Manager
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Key Performance Indicators (KPIs)

Growth in brand awareness, social media reach, and engagement Quality and consistency of internal communications (measured via staff feedback) Timely delivery of marketing materials and campaigns Website performance and content quality Positive feedback from internal and external stakeholders
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Person Specification

Essential

Proven experience in brand management, communications, and content creation. Strong written, visual, and verbal communication skills. Experience using WordPress to manage website content. Proficiency in design tools such as Canva or Adobe Creative Suite. Excellent organisational and project management skills. Ability to manage multiple priorities and meet deadlines.

Desirable

Experience in health, social care, or not-for-profit sectors. Understanding of accessible and inclusive communication. A degree or equivalent qualification in Marketing, Communications, Design, or related field.
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What We Offer

The opportunity to be part of an organisation with real social impact A creative and supportive work environment Flexible working arrangements Opportunities for training and professional development
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Health & wellbeing programme Referral programme Store discount
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: SLSBCM2025