Job Description

French Connection is looking for dynamic and enthusiastic Brand Consultant to join our

Concession in John Lewis, Norwich

could that be you?

The successful applicant will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Benefits:

Free seasonal uniform allowance 28 days holiday allowance (pro rata) Generous clothing discount for you and your Friends & Family! Bonus incentive

Purpose of the role:

Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)

Maintain maximum stock availability through effective use of replenishment

Welcome all customers entering the mat ?with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to work independently in the following areas:

Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy

Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines

Effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met

Deal with customer enquiries professionally and effectively

Tackle any disagreement constructively and professionally, working to resolve any conflict independently and in a timely manner

Email reports submitted to head office on a weekly basis

Report to Area Manager regularly

The successful applicant will be able to demonstrate:

a proven track record of driving sales

the ability to work well independently

demonstrate high levels of motivation, ambition and drive

demonstrate initiative, decisiveness and effective problem-solving skills

the ability to multitask and meet deadlines

Excellent communication skills

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Job Types: Part-time, Permanent

Pay: 10.97-12.58 per hour

Expected hours: 24 per week

Benefits:

Employee discount
Ability to commute/relocate:

Norwich NR2: reliably commute or plan to relocate before starting work (required)
Application question(s):

What intrigues you about this company, and why do you want to work here?
Experience:

Retail sales: 1 year (required) Customer service: 1 year (required) Fashion retail: 1 year (required)
Work Location: In person