Job Description

The Acorn Group are currently recruiting for a Brand Manager. This role will be expected to support the brand and product marketing teams with aims to own communications across the policy journey, create and update comms to promote customer understanding and to support the product marketing team in the creation of high performing campaign assets.

As the Brand Manager, you will be responsible for researching, planning, creating, amending and managing approvals for our brand communications across several of our groups brands.

The Acorn Group are going through an exciting time of development and growth and it is the perfect time to get involved!

Job Title:

Brand Manager

Salary:

up to 41,000 depending on experience

Location:

Liverpool City Centre with hybrid working available

Working Hours:

37.5 hours per week, Monday to Friday, 9am to 5:30pm



Research and build out a thorough view of the customer journey, identifying areas for improvement Develop brand communications to support business objectives Work closely with product and compliance teams to ensure all stakeholders are consulted Manage Customer Journey deep dives alongside the Customer Marketing team Ensure that all communications that are created fit the brand guidelines and best practice High-quality, brand consistent customer comms Increased effectiveness of communications across the purchase journey and during policy lifetime Become expert in the best practice brand comms across the company

What we are looking for:

Proactive - willing to get stuck in and make sure things get done well and on time Self-motivated - keen to learn and find the answer if there isn't an obvious solution Inquisitive - shows real interest in how the Acorn Group works and who its people are Collaborative- able to work with people from many different departments Organised - turns up on time, strong attention to detail and able to manage multiple projects Demonstrable experience in working in brand or customer marketing Strong writing skills and ability to feedback on design best practice Experience in project managing marketing programs/campaigns Expert with digital communication tools Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Brings positive energy; inspires a culture of willingness, collaboration and high performance Experience working with CRM systems to drive business goals would be beneficial to this role Experience working in financial services would be advantageous but not required

About Acorn Insurance



With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.

At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.

We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.

The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.



Why Acorn Insurance?



Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Wellbeing:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as:

o

6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.

Financial:

A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.

Reward, Recognition and Culture:

Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events.

Please visit our website to view more of our excellent work benefits!



All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.



Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.



At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.



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