Job Description

Job Category: Loss Prevention
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About the role:
Our brand is bigger than ever, serving over 8 million customers with a global reach that spans 60 countries. To help us continue this growth, we are looking for a Brand Protection Specialist to join our team in London. As the Brand Protection Analyst you will execute the global brand protection strategy as part of the Brand Protection team, reporting to the Head of Brand Protection.
In this role, you will play a vital part in protecting our intellectual property. You will work collaboratively with teams across NEXT, including Legal, Loss Prevention, and Wholesale, as well as external law enforcement and intelligence partners, to combat IP abuse.
You will:

• Serve as a subject matter expert regarding counterfeit products and IP infringements
• Monitor online and offline channels (e-commerce platforms, social media, marketplaces, retail, distributors) for counterfeit products, trademark infringements, and brand misuse
• Coordinate enforcement actions such as takedown requests, cease-and-desist letters, and collaboration with external agencies or law enforcement, prepare reports and recommendations
• Educate internal teams and external partners on brand protection guidelines and best practices.
• Support development of anti-counterfeiting technologies and authentication tools.
• Help drive continuous improvements to brand protection processes, tools, and monitoring technologies
• Assist in developing global and regional brand protection standards
• Maintain accurate records of research and analysis
• Address enquiries from Customer Service related to IP matters
• Undertake other reasonable tasks as directed and necessary
• Manage domain name registrations, transfers and DNS related tasks

Communication

• The ability to communicate effectively at all levels, passing on all relevant information needed to take appropriate action
• Ability to present complex information in a format that is appropriate to the audience
• Transparent, honest, accountable and easy to work with

About you:

• Experience in brand protection, IP enforcement, compliance, fraud investigation
• Strong understanding of intellectual property laws, e-commerce platforms, digital brand enforcement tools and customs procedures
• Excellent analytical and investigative skills with strong attention to detail.
• Strong organizational, time management, problem-solving and communication skills
• Experience in delivering reports and presentations to a high standard
• Ability to collaborate cross-functionally with design, merchandising, compliance, legal, and supply chain teams and manage multiple cases simultaneously.
• Must have the ability to work alone without supervision and collaboratively within a team environment
• As an individual, you are ambitious and are comfortable taking a high degree of responsibility in your work
• Capable of working under pressure - adapts rapidly and positively to changing priorities and work demands
• Foreign language knowledge is highly desirable

#LI-CG1
About Us: You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global!
About the Team:

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access a digital GP and other free health and wellbeing services
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

Skills Required