Job Description

Breakfast Food & Beverage Assistant (Ballroom)

Location:

Hoar Cross Hall, Staffordshire

About Us:

Nestled in the heart of Staffordshire,

Hoar Cross Hall

combines the grandeur of a stately home with the luxury of a world-class spa resort. We offer an exceptional guest experience, with elegant dining venues, expansive gardens, and a state-of-the-art spa. At

Hoar Cross Hall

, we are dedicated to providing outstanding service and creating unforgettable memories for our guests.




Our mission is to treat every guest like family, ensuring their time at the Hall and Spa is not only memorable but truly special. We are looking for passionate and positive individuals to join our team. We will equip you with the skills you need, nurture your growth, and help you achieve your career goals within the hospitality industry.

The Role:

Do you have a passion for delivering exceptional service and working with exquisite food? At

Hoar Cross Hall

, we are looking for an enthusiastic

Breakfast Food & Beverage Assistant

to join our dynamic team.


As a key member of our

Food and Beverage team

, you will be responsible for delivering an outstanding guest experience during breakfast service in our award-winning

Ballroom

. You'll be a natural communicator, with a keen eye for detail and a drive to maintain our high service standards. Working as part of a vibrant, energetic team, you'll help ensure every guest's breakfast experience is exceptional.




This is a fantastic opportunity to establish a fulfilling career within an award-winning resort and grow within the hospitality industry.

Why Join Us?

Work in a stunning, historic estate

with a commitment to excellence in hospitality.

Competitive rate of pay

and the opportunity to grow with us.

Complimentary access

to leisure and spa facilities to enhance your wellbeing.

Free daily lunch

from our staff canteen to keep you energized.

Complimentary spa day

on your work anniversary to celebrate your contribution.

Employee Benefits Program

, offering various discounts and perks.

Free parking

on-site for your convenience.

Discounts on overnight stays

and spa days, giving you the chance to enjoy the Hall.

30% discount on food and drink

across our venues.

Excellent induction and training programme

to support your development.

Opportunities for professional development

and career progression.

Key Responsibilities:

Provide

efficient, courteous, and professional service

during breakfast, ensuring a seamless experience for all guests. Assist in delivering high-quality

food and beverage service

across all hotel and spa areas, focusing primarily on the

Ballroom

during breakfast service.

Set up and clear tables

, maintaining cleanliness and organisation in the dining areas.

Run a section

in the Ballroom, and assist in additional dining areas during Breakfast, Afternoon Tea, Lunch, and Dinner services. Prepare for events or functions by following

Banquet Event Orders (BEOs)

, ensuring all setup procedures are followed with precision. Ensure proper

compliance with health and safety

standards, dress codes, and service procedures at all times. Address and

resolve guest complaints

promptly or escalate as needed, ensuring guest satisfaction. Undertake

training sessions

to refresh and expand your skill set as required.

Personal Specification: Essentials

Strong

communication

and

interpersonal skills

to interact effectively with guests and colleagues. Ability to

work in a fast-paced environment

, handling multiple tasks efficiently. A genuine

passion for food, service, and creating memorable guest experiences

. Flexibility to work

early morning shifts

, including weekends and holidays. A

team player

with a positive attitude who contributes to a vibrant and collaborative work environment.
Desirables

Previous experience in a food and beverage or

hospitality roles

is a plus but not essential. Experience handling

large volume covers

is beneficial.

Food safety training

is an advantage.

Shift Pattern:

Breakfast shift pattern

: Flexible hours, with the earliest start at

6am

and the latest finish at

6pm

.

Part-time and full-time opportunities

available (1 full time, 40 hours per week role; and 2 part time 20-25 hours per week)

Full flexibility

is key, as you may be required to work as necessaryto meet the team and business requirements.

Join Our Family:

At

Hoar Cross Hall

, we believe in fostering a family-like atmosphere where every team member is valued. People say you can't choose your family, but here, we choose

YOU

to be part of ours.


INDHOTEL