Job Description

Job Ref:

INT23862

Branch:

Crowne Plaza - Newcastle Stephenson Quarter

Location:

Crowne Plaza - Newcastle Stephenson Quarter, Newcastle Upon Tyne

Salary/Benefits:

13.71 per hour

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Breakfast shifts

Hours per week:

40

Posted date:

11/09/2025

Closing date:

25/10/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.



At Crowne Plaza Newcastle, we're proud to deliver exceptional guest experiences in our vibrant city-centre hotel. Our breakfast service is one of the busiest in the region, welcoming up to 350 guests daily. We're now looking for a passionate

Breakfast Supervisor

to join our established, quality-focused team.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include


Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Competitive hourly pay at

13.71 per hour

Full-time, 40 hours per week

(5 shifts, starting from 06:00) Complimentary meals on duty Free on-site parking Access to a wide range of employee benefits, wellbeing support and development opportunities The chance to be part of a supportive, professional and passionate team

A day in the life of...

As a Breakfast Supervisor, you'll take responsibility for the smooth and efficient running of our high-volume breakfast operation. You will lead the team during service, ensuring excellent food quality, attentive service, and a welcoming atmosphere for every guest.



Key Responsibilities


Supervise, support and motivate the breakfast team, ensuring high standards of service are consistently delivered. Oversee daily breakfast service for up to 350 guests, ensuring quality, presentation, and replenishment of all food and beverage items. Ensure compliance with all food safety, health safety and hygiene regulations. Provide on-the-job training, coaching, and support to team members. Work closely with the kitchen team to ensure smooth service and effective communication. Handle guest queries and feedback promptly and professionally. Assist with lunch and afternoon tea service preparation when required. Maintain accurate records relating to HS checks, cleaning schedules, and allergen control.

What do we need from you?

Previous supervisory or senior team member experience within hospitality, ideally in a busy restaurant or hotel environment. Confident leading a team in a high-volume service environment. Excellent communication and people skills. Strong focus on standards, detail, and guest satisfaction. A proactive and positive approach, with the ability to remain calm under pressure.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

What's your passion? Whether you're into swimming, travelling or reading at Crowne Plaza we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.



Crowne Plaza Newcastle - Stephenson Quarter is a modern and stylish hotel located in the heart of Newcastle's vibrant Stephenson Quarter. The hotel offers contemporary accommodations with sophisticated design elements, ensuring a comfortable and luxurious stay for guests. With its convenient location near popular attractions such as St. James' Park and the Metro Radio Arena, Crowne Plaza Newcastle - Stephenson Quarter is the ideal choice for both leisure and business travelers. Guests can enjoy amenities such as a fitness center, on-site dining options, and versatile event spaces suitable for meetings and special occasions. Immerse yourself in the dynamic energy of Newcastle while experiencing the exceptional hospitality of Crowne Plaza Newcastle - Stephenson Quarter.